Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kaylene Stephenson

Burnet

Summary

Dynamic and results-driven sales professional with a proven track record at JBar Enterprises, adept at relationship building and territory management. Excelled in identifying new business opportunities and consistently exceeded sales targets. Skilled in problem-solving and customer service, fostering loyalty and repeat business.

Overview

17
17
years of professional experience

Work History

Outside Sales Representative

JBar Enterprises
11.2023 - Current
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate issues,Looked for opportunities to up sale.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently.

Event Server

Double Eagle Entertainment
08.2020 - 01.2024
  • Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
  • Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
  • Supported team members during high-pressure situations by anticipating needs and offering assistance as needed, resulting in smoother event operations overall.

Customer Service Representative

JBar Enterprises
08.2023 - 11.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Sales Associate

Team Spirit Custom Apparel
01.2008 - 04.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

GED -

Cedar Park High School
Cedar Park, TX
01-2009

Skills

  • Relationship building
  • Motivated team player
  • Problem-solving
  • Customer Service-oriented
  • Goal oriented
  • Relationship cultivation
  • Territory management
  • Networking

Accomplishments

    2/19/2024

    From JJ Award nomination: "She's been doing great closing deals and even picked up helping get some events while Amanda is out. She's really been a great team player and helps out while staying on top of her tasks."

    5/16/2024

    From JJ Award Nomination - Servanthood, Self-Employed Mentality - "She is always lending a helping hand whenever she can to help (deliveries, calls, offers to help yard team, etc). She is learning her new territory and already making big deals. She kicks butt all around! "

    6/27/2024

    From JJ Award Nomination - Servanthood, Family, Overcomer - "Kaylenne stayed in office today to give me some back up since it was just me. I know she has so much other tasks and I appreciate her stepping back from those to help me"

    7/30/2024

    From JJ Award Nomination - Overcomer - "Kaylene hustles each and every day in the heat and also here in the building! She is working hard to train Ciera and she still makes time to help out others!"

    12/3/2024

    Congratulations Kaylene Stephenson on receiving the JJ Award this past week for being Excellent in the Ordinary!

    "Kaylene doesn't wait for someone to ask for help, she jumps in and helps the team where we need her. Kaylene's unwavering dedication, collaborative spirit, and exceptional work ethic consistently drive her team's success, making her an invaluable asset"

Timeline

Outside Sales Representative

JBar Enterprises
11.2023 - Current

Customer Service Representative

JBar Enterprises
08.2023 - 11.2023

Event Server

Double Eagle Entertainment
08.2020 - 01.2024

Sales Associate

Team Spirit Custom Apparel
01.2008 - 04.2012

GED -

Cedar Park High School

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Kaylene Stephenson