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Hi, my name is Yvonne Cisneros I am
Versatile and results-oriented multi-unit leader with a proven track record of driving operational excellence, building high performing teams, and delivering exceptional guest experiences across multiple locations. Over 4 years of leadership experience in both retail and starting my food service industries, with a strong focus on talent development, team engagement, and strategic execution. Recognized for the ability to lead with purpose, optimize processes, and exceed performance goals. Bilingual in English and Spanish, with a passion for fostering inclusive, growth-driven work environments aligned with brand values.

Experienced customer service professional skilled at executing new initiatives and creating a workplace culture aligned with organizational values. Proactively evaluates operations for safety concerns and implements effective strategies to achieve targets.

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Dynamic Shift Lead at Bank of America with a strong focus on security operations and team leadership. Expert in conflict management and employee training, successfully enhanced operational efficiency while collaborating with law enforcement on critical incidents. Proven ability to motivate teams and ensure adherence to safety procedures, driving productivity and service excellence.

Dynamic leader with proven expertise in operations management and customer service excellence, honed at Walmart and other notable companies. Skilled in conflict resolution and team motivation, achieving significant improvements in customer satisfaction and team performance. Demonstrates exceptional coaching abilities and a commitment to safety and quality standards, driving operational success and employee development. Operation of heavy machines daily. Complete checklist in timely manner consistent. Meet all deadlines. Loading and unloading of trucks in a safe and timely manner.

Kaylia Pratt

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