Kaylie Lock
Salley,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Aiken Memory Care
06.2023 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Supported office staff and operational requirements with administrative tasks.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Activities Coordinator
Aiken Rehab And Care Center
01.2022 - 06.2023
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
- Maintained and ordered supplies for activities.
- Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
- Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
- Organized fundraising events to support department and raise money for future activities.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Partnered across departments to run smooth, professional events and activities.
Patient Care Technician
University Health Care Systems
02.2020 - 01.2022
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
GED -
River of Life
Aiken, SC06.2019
Skills
- Medical Charting
- Mail Management
- HIPAA Compliance
- Front Desk Operations
- Appointment Scheduling
- Appointment Setting
- Patient Scheduling
- Electronic Medical Records
- Telephone Etiquette
- Reminder Calls
- HIPAA Guidelines
Certification
- CPR Training
- Med Tech Certification
- Medical Receptionist Training
Timeline
Medical Receptionist
Aiken Memory Care
06.2023 - Current
Activities Coordinator
Aiken Rehab And Care Center
01.2022 - 06.2023
Patient Care Technician
University Health Care Systems
02.2020 - 01.2022
GED -
River of Life
- CPR Training
- Med Tech Certification
- Medical Receptionist Training
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