Kaylie Lock
Salley,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Aiken Memory Care
06.2023 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Supported office staff and operational requirements with administrative tasks.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Activities Coordinator
Aiken Rehab And Care Center
01.2022 - 06.2023
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
- Maintained and ordered supplies for activities.
- Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
- Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
- Organized fundraising events to support department and raise money for future activities.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Partnered across departments to run smooth, professional events and activities.
Patient Care Technician
University Health Care Systems
02.2020 - 01.2022
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
GED -
River of Life
Aiken, SC06.2019
Skills
- Medical Charting
- Mail Management
- HIPAA Compliance
- Front Desk Operations
- Appointment Scheduling
- Appointment Setting
- Patient Scheduling
- Electronic Medical Records
- Telephone Etiquette
- Reminder Calls
- HIPAA Guidelines
Certification
- CPR Training
- Med Tech Certification
- Medical Receptionist Training
Timeline
Medical Receptionist
Aiken Memory Care
06.2023 - Current
Activities Coordinator
Aiken Rehab And Care Center
01.2022 - 06.2023
Patient Care Technician
University Health Care Systems
02.2020 - 01.2022
GED -
River of Life
- CPR Training
- Med Tech Certification
- Medical Receptionist Training
Similar Profiles
Scott AikenScott Aiken
Owner/Operator at Aiken Auto Care, LLCOwner/Operator at Aiken Auto Care, LLC
LESTER GOMEZ LAOLESTER GOMEZ LAO
Staff Nurse at Intensive Care, Aiken Regional Medical CenterStaff Nurse at Intensive Care, Aiken Regional Medical Center
Taylor JohnsonTaylor Johnson
CNA at Aiken Rehabilitation and Care CenterCNA at Aiken Rehabilitation and Care Center