Kaylie Small
Bossier ,LA
Summary
Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.
Overview
8
8
years of professional experience
Work History
Assistant Property Manager
U.L Coleman Properties
Shreveport, LA
04.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Showed apartments to potential tenants and answered questions regarding community.
Legal Assistant
Morris & Dewett
Shreveport, LA
07.2021 - 04.2022
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Organized documents to manage paper and electronic filing systems of clients.
Assistant Store Manager
Shop A Lot
Many, LA
02.2016 - 03.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Education
Many High School
Many, LA05.2015
Skills
- Telephone and Email Etiquette
- Onsite Tours
- Leasing and Sales
- Appointment Scheduling
Timeline
Assistant Property Manager
U.L Coleman Properties
04.2022 - Current
Legal Assistant
Morris & Dewett
07.2021 - 04.2022
Assistant Store Manager
Shop A Lot
02.2016 - 03.2021
Many High School