Kaylie Townsend
Murrieta,CA
Summary
I am very detail oriented,extremely punctual and really great with customers. I enjoy having that customer interaction to start off their experience. Helping guests find exactly what their looking for is more than heartwarming as well as helping others in general makes me incredibly happy.
Overview
3
3
years of professional experience
Work History
Sales Associate
Alo Yoga
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Hostess
Jonathans Grille
01.2022 - 01.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
High School Diploma -
Wilson Central High School
Lebanon, TN05.2023
No Degree - Marketing
University of Tennessee Knoxville
Knoxville, TN 01.2025 - Current
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Detail Oriented
- Greeting guests
- Cleanliness Maintenance
- Complaint Handling
- Guest complaint resolution
Accomplishments
- D1A Collegiate Athlete
- Cum Laude Award
- Volunteered for Local Church for years
- Mentored many of my past coworkers
- Student Athlete
D1A collegiate athlete
I completed 1 year on Vanderbilt University's Dance Team, Although I did not attend Vanderbilt, I was a student at Belmont University where I was able to still be a member while learning at different institution.
Timeline
No Degree - Marketing
University of Tennessee Knoxville
01.2025 - Current
Sales Associate
Alo Yoga
08.2024 - Current
Hostess
Jonathans Grille
01.2022 - 01.2024
High School Diploma -
Wilson Central High School
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