Kaylin Abrams
Ione,CA
Summary
Medical assistant and registered orthopedic technician and Operations Support Specialist, with experience at registering patients, placing and removing casts, scheduling appointments, and filing patient medical records. I have the strong ability to work through Excel, Microsoft Word, DocuSign and SharePoint. My work history includes heavy phone volume, organizational skills, casting technician and excellent people skills with dedicated work ethic. I am experienced in taking patient vitals, entering orders quickly and accurately, and insurance verifications and authorization. I pay strong attention to detail, have medical terminology knowledge, and I am always ready and willing to learn more.
Overview
13
13
years of professional experience
Work History
Operations Support Specialist
Surgical Affiliates Management Group
Sacramento, California
08.2022 - Current
- Schedules appointments for patients via phone and in person.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Pays strong attention to details
- Ability to work through Excel, Microsoft word documents and Zoho Recruit
- Managed Operations and Clinics SharePoint folders
- Manages and tracks all ordering for clinics
- Ability to multi-task in all situations
- Strong communication skills
- Works well Independently
Medical Assistant
Dr. Gary Shi Oncology office
Jackson, CA
07.2016 - 09.2018
- Scheduling patient oncology appointments
- Verifying patient insurance information
- Patient vitals and intakes
- Answering phones
Medical Assistant
Surgical Affiliates Acute care
Jackson, CA
07.2013 - 07.2016
- Patient care representative
- Epic program, scheduling, intake, patient vitals, surgery scheduling, incoming referrals, outgoing referrals
- Surgery Scheduling
- Front office- patient check in, check out scheduling appointments, answering phones
- Back office- vitals, epic intake, suture removal, wound dressing changes, casting technician
- Instrument cleaning, operating autoclave
- Stocking of patient rooms
- Reordering medical supplies
- Authorizations for surgeries, radiology orders
Surgery Scheduler
Sutter Amador Hospital
Jackson, CA
08.2012 - 08.2013
- Stocking of surgery department medical supplies
- CDM patient charges
- Scheduling Surgeries
- Making pre-operative patient calls
- Answering phones
Education
Highschool -
Calaveras Highschool
San Andreas, CA07.2012
Skills
- Patient Care
- Strong work ethic
- High phone volume
- HIPAA compliance
- Ability to multitask
- Registered Orthopedic Technologist
- Excel, SharePoint, DocuSign, Microsoft word and PowerPoint
- Time management
- Professionalism
- Goal setting
- Problem solving
- Attention to detail
- Team collaboration
Timeline
Operations Support Specialist
Surgical Affiliates Management Group
08.2022 - Current
Medical Assistant
Dr. Gary Shi Oncology office
07.2016 - 09.2018
Medical Assistant
Surgical Affiliates Acute care
07.2013 - 07.2016
Surgery Scheduler
Sutter Amador Hospital
08.2012 - 08.2013
Highschool -
Calaveras Highschool