Kaylin Haq
Loganville,GA
Summary
Health Care Survey Representative with Press Ganey, skilled in data collection and customer service. Enhanced survey counts and developed training materials, leading to improved efficiency. Proficient in Microsoft Excel and adept at problem solving, I effectively gathered patient feedback to drive healthcare improvements.
Overview
1
1
year of professional experience
Work History
Health Care Survey Representative
Press Ganey
South Bend, IN
05.2025 - Current
- Conducted patient surveys to gather feedback on healthcare experiences for hospitals and insurance providers
- Collaborated with team members to enhance survey methodologies
- Assisted in developing training materials for new survey representatives
- Identified potential issues within survey processes, suggesting improvements for increased efficiency.
Education
High School Diploma -
Phoenix High School
Lawrenceville, GA03.2024
Skills
- Microsoft excel
- Customer service
- Microsoft word
- Data collection
- Telephone etiquette
- Problem-solving abilities
Additional Information
I attend a volunteer event whether it is with my company or on my own each year. Recently volunteered for Meals on Wheels, Atlanta with Press Ganey.
Timeline
Health Care Survey Representative
Press Ganey
05.2025 - Current
High School Diploma -
Phoenix High School