Kaylin Pelican
Boyce,LA
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 6 months of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
US Military Army
01.2023 - Current
- Executed record filing system to improve document organization and management.
- Assisted development and implementation of new administrative procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Provided clerical support to company employees by copying, faxing, and filing documents.
25B Information Technology Specialist
US Military Army
04.2019 - Current
- Promoted efficiency among departments with prompt resolution of system issues.
- Used ticketing systems to manage and process support actions and requests.
- Installed and configured network printers and other peripheral devices.
- Implemented and maintained virtual private networks.
- Performed network security design and integration duties.
- Developed and documented network policies, procedures and standards.
- Designed and evaluated WAN and LAN connectivity technologies.
- Evaluated software products to determine compatibility with existing systems.
Help Desk Technician
Everise
02.2021 - 11.2021
- Configured hardware, devices, and software to set up work stations for employees.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Walked individuals through basic troubleshooting tasks.
- Documented support interactions for future reference.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Provided basic end-user troubleshooting and desktop support.
- Monitored systems in operation and quickly troubleshot errors.
- Researched product and issue resolution tactics to address customer concerns.
Education
High School Diploma -
Cedar Ridge High School
05.2019
Skills
- Adobe Systems Adobe Acrobat
- Web Browser Software
- Microsoft Windows
- Customer Service
- Excel Spreadsheets
Timeline
Administrative Assistant
US Military Army
01.2023 - Current
Help Desk Technician
Everise
02.2021 - 11.2021
25B Information Technology Specialist
US Military Army
04.2019 - Current
High School Diploma -
Cedar Ridge High School
Similar Profiles
TOYA WRIGHTTOYA WRIGHT
Human Resources Specialist at US Military ArmyHuman Resources Specialist at US Military Army
Izayiah JacobIzayiah Jacob
Unit Supply Specialist in The Army at US Military ArmyUnit Supply Specialist in The Army at US Military Army
Denzel FillmoreDenzel Fillmore
Horizontal Construction Engineer at US Military ArmyHorizontal Construction Engineer at US Military Army
Ariah SaundersAriah Saunders
Small Arms and Artillery Repairer (91F) at US Military ArmySmall Arms and Artillery Repairer (91F) at US Military Army
Chloe JohnsonChloe Johnson
Go Kart Owner and Mechanic at PersonalGo Kart Owner and Mechanic at Personal