Kaylona Hempfield
Prince George,VA
Summary
Proven track record in enhancing customer experiences and streamlining check-in processes at Chesterfield Optometric Center. Excelled in time management and customer service, significantly improving front desk efficiency. Skilled in cash handling and fostering positive client relationships, ensuring a professional and welcoming environment for all visitors.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Chesterfield Optometric Center
Chesterfield, VA
05.2024 - 09.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Receptionist
Petersburg Healthcare Center
Petersburg, VA
02.2022 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Sales Associate
Walmart
Petersburg, VA
02.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor In Science - Elementary Education
Old Dominion University
Norfolk, VAHigh School Diploma -
Petersburg High
Petersburg07.2020
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
Timeline
Front Desk Receptionist
Chesterfield Optometric Center
05.2024 - 09.2024
Receptionist
Petersburg Healthcare Center
02.2022 - 05.2024
Sales Associate
Walmart
02.2021 - 02.2022
Bachelor In Science - Elementary Education
Old Dominion University
High School Diploma -
Petersburg High