Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kaylyn Dalgetty

Nampa,ID

Summary

Accomplished server and manager with expertise in customer service and operational efficiency. Proven track record of improving guest satisfaction and developing team members in dynamic environments. Focused on delivering outstanding results and fostering a positive workplace culture.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Olive Garden Restaurant
Nampa, ID
03.2025 - Current
  • Provided attentive service to guests in fast-paced dining environment, ensuring satisfaction and repeat business.
  • Engaged customers with friendly interactions to create memorable dining experiences and encourage positive reviews.
  • Collaborated with kitchen staff to streamline operations during peak hours, minimizing wait times for guests.
  • Coordinated with restaurant staff to ensure smooth operations throughout the establishment.
  • Accurately handled money transactions in compliance with cash handling procedures.

Manager

Sonic Drive-in
Nampa, Idaho
08.2022 - 12.2023
  • Oversaw daily operations, enhancing service efficiency and maintaining quality standards.
  • Delegated tasks to staff, establishing priorities and goals to drive team performance.
  • Trained and mentored staff in food preparation and safety protocols to ensure compliance and skill development.
  • Provided leadership during organizational changes and crisis situations.

Food and Beverage Team Leader

Roaring Springs
Meridian, Idaho
04.2021 - 07.2022
  • Monitored food and beverage team operations, maintaining adherence to safety regulations.
  • Oversaw food preparation and presentation, ensuring alignment with quality standards.
  • Trained new team members on service standards and safety protocols, enhancing operational compliance.
  • Resolved customer complaints to increase satisfaction and foster repeat business.
  • Delivered food orders promptly, aligning with restaurant standards for service excellence.
  • Provided excellent customer service by responding to inquiries swiftly and professionally.

Education

High School Diploma -

Ridgevue High School
Nampa
06-2024

Some College (No Degree) - Business And Marketing

Boise State University
Boise, ID
04-2026

Skills

  • Menu knowledge
  • Customer service excellence
  • Multitasking
  • Efficiency enhancement
  • Team leadership
  • Communication skills
  • Professionalism and positivity
  • Strong work ethic

Certification

  • Food and Beverage Safety Certification
  • OSHA Shop Safety Certification

Timeline

Server

Olive Garden Restaurant
03.2025 - Current

Manager

Sonic Drive-in
08.2022 - 12.2023

Food and Beverage Team Leader

Roaring Springs
04.2021 - 07.2022

High School Diploma -

Ridgevue High School

Some College (No Degree) - Business And Marketing

Boise State University
Kaylyn Dalgetty