K. KayLynn Jones

• Delivered exceptional customer service to enhance shopping experiences and foster loyalty.
• Maintained product displays to ensure visual appeal and compliance with company standards.
• Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
• Collaborated with team members to optimize sales strategies and improve store performance.

• Provided emotional support and guidance to individuals navigating health and social challenges.
• Conducted outreach activities to connect clients with essential resources and services.
• Facilitated peer-led workshops promoting harm reduction and wellness strategies.
• Out in the field advocating for Resources to help clients to get services with Housing, Employment Programs, and other tools that will help enrich their Life.

-Help Assist Clients in the Drop-In Center.

-Facilitated group meetings

-Also, I goes out to the community to do Outreach( passing out safe sex materials and raising awareness on the Importance of Improving Community Health) All by doing so using a Harm reduction Approach.

-I've been actively involved with going to Community Protests and Council Meetings.

Calling Clients who were Qualified for a Premium Timeshare Vacation Package at the Massanutten Resorts to collect information.

• Developed follow-up procedures that increased customer engagement post-appointment scheduling.
• Set appointments with salespeople and potential customers.
• Answered phone calls and answered questions from potential customers.