KAYPHIA VALENTINE
Fredericksburg,VA
Summary
Medical Assistant and Office Manager skilled in managing patient flow and implementing quality control measures. Strong background in direct patient care, staff supervision, and operational improvements to ensure high standards of service and patient satisfaction.
Overview
13
13
years of professional experience
Work History
Office Manager-Medical Assistant
Advent Health Group
Arlington, VA
02.2015 - Current
- Developed and implemented office policies and procedures.
- Answered phone calls, responded to emails, routed mail, and coordinated courier services.
- Supervised staff members, organized schedules, and delegated tasks.
- Used judgment and initiative in handling confidential matters and requests.
- Provided training to new hires on office policies and procedures.
- Managed front desk operations, including greeting visitors, answering questions, or directing them to appropriate personnel.
- Implemented quality control measures to uphold company standards.
Medical Assistant
OB/GYN Consultants
Fairfax, VA
02.2014 - 02.2015
- Answered phones, scheduled appointments, and managed patient flow while professionally greeting visitors.
- Organized patient charts before each day's clinic sessions began.
- Assisted medical staff in performing minor surgical procedures.
- Conducted EKGs, spirometry testing, audiograms, and other diagnostic tests, as requested by the physician.
- Administered injections, medications, and treatments as directed by the physician.
- Ordered medical supplies, maintained inventory logs, and restocked exam rooms when needed.
Extern
Women’s Health Associates, P.C.
Fairfax, VA
10.2013 - 12.2013
- Operated various medical devices correctly under professional guidance, enhancing patient care.
- I listened carefully to physicians and nurses to ascertain appropriate treatment for diseases and conditions.
- Executed tasks following management's instructions, maintaining quality and precision.
- Completed tasks promptly, ensuring adherence to established deadlines.
Education
Dialysis Technician Certification -
ACE Training Program
Fairfax, VA01-2025
Diploma - Medical Assistant
Westwood College
Annandale, VA01-2014
Skills
- Medical office administration
- Phlebotomy certified
- CPR certification
- EKG training
- HIPAA compliance training
- Office administration
- Policy development
- Staff supervision
- Proficient in Microsoft Word, PowerPoint, and Excel
Accomplishments
- President’s List, 05/01/13
- President’s List, 08/01/13
- Dean's List, 03/01/13
- Dean's List, 12/01/13
References
UPON REQUEST
Skillscertifications
- American Heart Association CPR Certification for Health Care Providers
- Phlebotomy Certified
- EKG Training
- HIPAA Privacy Act Workshop Completion
- Proficient in Microsoft Word, PowerPoint, Excel
Work Preference
Salary Range
$25/hr - $35/hrTimeline
Office Manager-Medical Assistant
Advent Health Group
02.2015 - Current
Medical Assistant
OB/GYN Consultants
02.2014 - 02.2015
Extern
Women’s Health Associates, P.C.
10.2013 - 12.2013
Dialysis Technician Certification -
ACE Training Program
Diploma - Medical Assistant
Westwood College