Kaysa Elkins
Georgetown,TX
Summary
Reliable team leader with experience in customer service, staff coordination, and closing procedures. Strong background in cash management, inventory tracking, and supporting fast-paced operations. Focused on building smooth shifts and positive guest experiences.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Assistant Manager
Cinemark
Cedar Park, Texas
09.2025 - Current
- Supervised crew across concessions, box office, and auditorium areas to ensure smooth operations.
- Trained team members on procedures, POS use, and service routines.
- Resolved customer service inquiries and complaints promptly and professionally to enhance guest satisfaction.
- Coordinated schedules, break coverage, and shift changes during peak times to maintain staffing efficiency.
- Supported daily opening and closing tasks for building operations.
- Reconciled cash drawers and checked transaction accuracy across registers.
- Developed a system for tracking inventory and ordering supplies.
Team Member
Cinemark
Cedar Park, Texas
10.2024 - 09.2025
- Greeted Cinemark guests and provided information on showtimes and policies to enhance customer experience.
- Operated cash registers to process payments from customers.
- Operated concession register and processed ticket and snack purchases.
- Restocked concession supplies and maintained organized service areas.
- Supported team members during rush periods and daily closing tasks.
- Maintained a clean and organized work area throughout shift.
- Exhibited strong work ethic to quickly master tasks, contributing to overall team performance.
Education
High School Diploma -
East View High School
Georgetown, TX05-2026
Skills
- POS systems
- Cash management
- End-of-day reconciliation
- Inventory management
- Sales analytics
- Employee training
- Shift scheduling
- Staff management
- Team leadership
- Problem-solving
- Customer service
- Team feedback
Languages
English
Native/ Bilingual
ASL
Professional
Timeline
Assistant Manager
Cinemark
09.2025 - Current
Team Member
Cinemark
10.2024 - 09.2025
High School Diploma -
East View High School