Kayshauna Haskins
Akron,OH
Summary
Dynamic professional with a proven track record in customer service and teamwork, honed across roles at Lane Bryant and other reputable companies. Excelled in fostering strong relationships, enhancing customer satisfaction, and streamlining operations. Skilled in inventory control and effective communication, adept at leading teams to exceed sales goals while managing multiple priorities efficiently. Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
16
16
years of professional experience
Work History
Sales Associate
Lovers Lane
07.2024 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
Store Manager
Lane Bryant
10.2021 - 06.2024
- Rotated merchandise and displays to feature new products and promotions.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Associate
New York & Company
01.2021 - 10.2021
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
Activity Director
Hickory Ridge Nursing and Rehabilitation Center
02.2009 - 09.2018
- Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
- Completed resident evaluations for discharge to provide reports on mobility limitations to smooth care transition and promote continued resident activity.
- Developed monthly life enrichment calendar and published electronically and in print.
- Coordinated special events such as holiday celebrations or themed parties to enhance overall quality of life within the community setting.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
Education
High School Diploma -
Garfield High School
Akron, OH06-1995
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Strong Communication and Interpersonal Skills
- Multi-tasking strength
- Activity Organization
- Organizational Skills
- Understanding of budgeting
- Coaching and Mentoring
Timeline
Sales Associate
Lovers Lane
07.2024 - Current
Store Manager
Lane Bryant
10.2021 - 06.2024
Sales Associate
New York & Company
01.2021 - 10.2021
Activity Director
Hickory Ridge Nursing and Rehabilitation Center
02.2009 - 09.2018
High School Diploma -
Garfield High School
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