Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kaytee Gonzalez

Wells,ME

Summary

With over 13 years in the transportation industry—including 8 years running my own company—I have developed a sharp eye for detail and an unwavering commitment to operational excellence. I believe in leadership through service, building strong, professional, and honest teams that drive results.

Core Competencies:

  • Operations & Safety: DOT compliance, process optimization, and team leadership.
  • Customer Satisfaction: Delivering consistency and high-level communication.
  • Mentorship: Coaching employees to thrive and exceed expectations.

I am passionate about leading on the floor alongside my team to ensure a positive, productive environment.

I am a stickler for professionalism and dedicated to coaching teams to exceed expectations. I hold a Bachelor’s degree in Business Administration and prefer to focus on hands-on team leadership rather than back-office ownership. I know exactly what it takes to keep every department running positively, efficiently, and compliantly.

Experienced with coordinating and managing dispatch activities to ensure efficient operations. Utilizes strong organizational skills to maintain effective communication and timely delivery schedules. Knowledge of team leadership and problem resolution in fast-paced environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Dispatch Supervisor

FAO TRANSPORT LLC
06.2025 - Current
  • Risk mitigation
  • Emotional Intelligence
  • Time Management
  • Conflict Resolution
  • Team collaboration and strengthening relationships
  • Recruiting & termination
  • Drug testing, background checks
  • Training
  • All billing and payroll, bookkeeping
  • All legal formalities that come with owning a business
  • All dispatching

Owner

10-20 Transport LLC
Wells, ME
12.2022 - 11.2025
  • Compliance Regulation
  • Insurance Coverages
  • And all responsibilities from past companies rolled into running 10-20 Transport on my own on top of still running the other company I still work for.

Logistics Manager

Divine Dispatch LLC / JLS SHIPPING LLC
01.2020 - 01.2023
  • Everything from Planet Freight responsibilities
  • TMS
  • Planning
  • Brokering/ 3PL
  • Load board experience
  • Rate Negotiation
  • LTL, FTL, Partialing
  • Problem solving
  • Appointment setting with receivers and consignees
  • Supervising drivers logs to make sure they are in compliance
  • Check calls
  • Freight inventory
  • Experience with box trucks, reefers, vans, step deck, power only, & over sized/hazmat loads

CEO- Logistics Manager- Head of operations

Planet Freight LLC
Loma, ME
01.2013 - 01.2020
  • Dispatching
  • Safety Management
  • Hiring & firing employees
  • Going to DOT offices to onboard new vehicles & get registrations/plates
  • Over-dimensional & overweight loads
  • Getting permits for OD loads
  • Employee Files
  • State to State Permitting
  • DOT Audits
  • Drug testing
  • Payroll & Bookkeeping
  • IFTA
  • Get best rates from Brokers

Education

Bachelor's degree - Business Management

University of Maine at Presque Isle
Presque Isle, ME
01-2026

GED - undefined

Vero Beach High School

Medicine - Medical Assistant

Sanford-Brown Institute-Ft Lauderdale
01-2011

Skills

  • Performance Reporting
  • Management
  • Data reporting
  • Collaboration
  • Microsoft Word
  • Computer operation
  • HIPAA
  • Professional networking
  • Inbound logistics
  • Phone communication
  • Dry van
  • Transportation management systems
  • B2B
  • Production planning
  • Filing
  • Pricing
  • Dispatching
  • Freight
  • Fleet management
  • Training & development
  • Hazmat
  • Box truck
  • Microsoft Powerpoint
  • Facilities maintenance
  • Rotation scheduling
  • B2B sales
  • Insurance Verification
  • Communication skills
  • Hours of Service (HOS) regulations
  • Account management
  • Lead generation
  • Microsoft Teams
  • Budgeting
  • Client onboarding
  • Team management
  • Problem solving
  • Auditing
  • Microsoft Office
  • Medical Records
  • Liability claims
  • Sales
  • Emotional Intelligence
  • DOT (Department of Transportation) regulations
  • Data analysis skills
  • Transportation sales
  • Contracts
  • Microsoft Access
  • Carrier sales
  • Risk mitigation
  • Accident reporting
  • Flatbed
  • Public Speaking
  • Revenue growth
  • Transportation management
  • Facilities management
  • Business development
  • Risk Manager
  • Organizational skills
  • Freight brokerage experience within automotive industry
  • Customer relationship management
  • Quality management
  • Computer skills
  • Microsoft Outlook
  • E-commerce
  • Attention to detail
  • Customer support
  • Strategic Planning
  • Professional email communication
  • QuickBooks
  • Dispatch software communication
  • Freight brokerage experience within chemical industry
  • FMCSA (Federal Motor Carrier Safety Administration) regulations
  • Supply chain management
  • Medical Coding
  • Supervising experience
  • Freight brokerage experience within agriculture
  • Direct sales
  • Salesforce
  • Freight brokerage
  • Teamwork
  • Communication platforms
  • Microsoft Excel
  • Negotiation
  • Cold calling
  • Typing
  • Technical accounting

Certification

  • Certified Safety Professional
  • BLS Certification

Languages

English

Timeline

Dispatch Supervisor

FAO TRANSPORT LLC
06.2025 - Current

Owner

10-20 Transport LLC
12.2022 - 11.2025

Logistics Manager

Divine Dispatch LLC / JLS SHIPPING LLC
01.2020 - 01.2023

CEO- Logistics Manager- Head of operations

Planet Freight LLC
01.2013 - 01.2020

GED - undefined

Vero Beach High School

Medicine - Medical Assistant

Sanford-Brown Institute-Ft Lauderdale

Bachelor's degree - Business Management

University of Maine at Presque Isle
Kaytee Gonzalez