Kaytee McEuen
Vancouver,WA
Summary
Experienced healthcare professional prepared for this role with strong emphasis on patient care and clinical skills. Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal patient outcomes. Reliable and results-driven, with focus on delivering high-quality care and maintaining positive, supportive environment.
Overview
12
12
years of professional experience
Work History
Advanced Medical Support Assistant
Veterans Affairs
11.2020 - Current
- Assisted in maintaining patient records and scheduling appointments and surgeries to ensure efficient health care operations.
- Provided front desk support, greeting patients and managing intake processes to enhance patient experience.
- Learned electronic health record systems to accurately document patient information and streamline workflows.
- Coordinated with medical staff to facilitate communication and improve patient care delivery.
- Maintained strict compliance with HIPAA regulations, ensuring the protection of sensitive patient information.
Audiology Assistant
The Oregon Clinic
01.2020 - 11.2020
- Assisted audiologists in conducting patient evaluations and hearing tests.
- Provided administrative support including billing, insurance verification, and claims processing.
- Educated patients on hearing aids, accessories, and usage best practices.
- Documented patient histories and treatment plans in electronic health records systems.
Medical Support Assistant
Veterans Affairs
04.2019 - 02.2020
- Coordinated patient scheduling and managed appointment reminders to enhance operational efficiency.
- Ensured accurate medical records entry and maintained compliance with healthcare regulations.
- Assisted healthcare providers in patient intake processes, improving workflow and patient experience.
- Implemented electronic health record systems, enhancing data accessibility for clinical staff.
Team Lead
Aramark Lifeworks at Nike
09.2015 - 04.2019
- Led cross-functional teams to enhance project delivery and operational efficiency.
- Implemented process improvements that streamlined workflows and reduced bottlenecks.
- Mentored junior staff, fostering skill development and knowledge sharing within the team.
- Coordinated resource allocation to ensure optimal productivity and task completion.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Team Leader
Teavana
02.2014 - 04.2015
- Developed and implemented strategic sales initiatives to drive revenue growth and market penetration.
- Mentored junior team members, fostering skill development and promoting a culture of continuous improvement.
- Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformers.
- Developed strong relationships with key clients, resulting in increased repeat business.
Education
Bachelor of Science - Nursing
Linfield University
McMinnville, OR12-2025
Undergraduate Prerequisits - Nursing
Mt. Hood Community College
Gresham, OR01-2024
Dipolma - Baking And Pastry
Oregon Culinary Insitute
Portland, OR01-2013
Skills
- Conflict resolution techniques
- Patient communication
- Organizational growth
- Medical billing experience
- Patient care
- Patient advocacy
- Complex Problem-solving
Accomplishments
- Served as Breakthrough to Nursing Director for Oregon Student Nurses' Association
- Served as Vice President of Linfield University Student Nurses' Association
- Maintained a 3.7 GPA while completing rigorous nursing coursework
- Earned Dean's List recognition for multiple semesters
- Coordinated fundraising and community events for Oregon Student Nurses' association and Linfield Student Nurses' Association
- Assisted in development and execution of 2026 Oregon Student Nurses' Association annual convention
Timeline
Advanced Medical Support Assistant
Veterans Affairs
11.2020 - Current
Audiology Assistant
The Oregon Clinic
01.2020 - 11.2020
Medical Support Assistant
Veterans Affairs
04.2019 - 02.2020
Team Lead
Aramark Lifeworks at Nike
09.2015 - 04.2019
Team Leader
Teavana
02.2014 - 04.2015
Bachelor of Science - Nursing
Linfield University
Undergraduate Prerequisits - Nursing
Mt. Hood Community College
Dipolma - Baking And Pastry
Oregon Culinary Insitute
Breakthrough to Nursing Director for Oregon Student Nurses' Association
I served as the Breakthrough to Nursing Director for 2025. While in this role, I learned essential roles and functions of associations including the use of Roberts Rules, development and implementation of resolutions, and service as a delegate for the state of Oregon. My role and focus was on streamlining the education career track for students in order to increase and meet the demand for nurses in Oregon and southern Washington. I developed a resource that students across the state of Oregon can utilize in addition to connecting to each nursing program across Oregon to ensure that students were offered the resources available through the National Student Nurses' Association.