Summary
Overview
Work History
Education
Skills
Timeline
Server

Kaytelynn Needham

Plumerville,AR

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Waffle House. Proven ability to enhance guest engagement and satisfaction through personalized service and effective team collaboration. Experienced in cash handling and maintaining cleanliness standards, consistently achieving high satisfaction ratings in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Server

Waffle House
07.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Assistant Store Manager

United Dairy Famers Inc.
10.2024 - 03.2025
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.

Online Personal Shopper

Walmart
09.2023 - 01.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Hector High School
Hector, AR
07.2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Menu memorization
  • Team collaboration
  • Quality control

Timeline

Assistant Store Manager

United Dairy Famers Inc.
10.2024 - 03.2025

Online Personal Shopper

Walmart
09.2023 - 01.2024

Server

Waffle House
07.2021 - Current

Hector High School

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Kaytelynn Needham