Brian Gonzalez
Seabrook
Summary
Industrious Shift Leader fully invested in building strong, motivated team to consistently deliver high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities.
Resourceful Shift Supervisor known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and positive work environments. Committed to fostering teamwork and meeting operational goals with integrity and reliability.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Jack in the Box
Seabrook
08.2024 - 03.2025
- Supervised team of XX during daily shifts, ensuring efficient operation and customer satisfaction.
- Maintained accurate records of daily transactions and deposits.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Collaborated with team members to improve performance and implement training updates.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Planned and managed resources to consistently meet production, quality, and cost goals.
- Upheld company standards and compliance requirements for operations.
- Managed daily workflow and scheduled staff for adequate coverage.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Served as a role model for other employees by demonstrating professional behavior at all times.
Package Handler
Pentagon Technology Inc.
Austin
05.2023 - 12.2023
- Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
- Braced, padded and supported items in packages to prevent shifting and damages.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Followed company policies and procedures for secure package handling.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Packed, sealed, and labeled shipments adhering to company standards and protocols.
Cook
Panda Express
Friendswood
05.2019 - 01.2020
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Made meals in accordance with company standards and requirements.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Education
Clear Brook Highschool
Friendswood, TexasSkills
- Team leadership
- Task delegation
- Customer service
- Resource planning
- Employee training
- Performance monitoring
- Time management
- Conflict resolution
- Inventory management
- Quality assurance
- Effective communication
- Problem solving
- Attention to detail
- Goal setting and tracking
- Inventory counts
- Adaptability and flexibility
- Positive attitude
- Safety protocols
- Safety
- Reliability
- Problem-solving abilities
- Strategic thinking
- Multitasking capacity
- Team collaboration and leadership
- Strong verbal and written communication
Timeline
Shift Supervisor
Jack in the Box
08.2024 - 03.2025
Package Handler
Pentagon Technology Inc.
05.2023 - 12.2023
Cook
Panda Express
05.2019 - 01.2020
Clear Brook Highschool