Summary
Work History
Education
Skills
Hobbies Include
Timeline
Kazley-Elizabeth Gilreath

Kazley-Elizabeth Gilreath

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Work History

Hostess

Traditions On The Lake
02.2022 - 08.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Relayed guest comments or suggestions to manager on duty for further action.
  • Used cash registers and credit card machines to cash out customers.
  • Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
  • Answered phone calls to take orders, give information and document reservations.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Completed daily side work and opening and closing duties without fail.
  • Seated patrons based on guest preferences and seating availability.
  • Provided patrons with estimated waiting times during peak service hours.

Education

High School Diploma -

Walhalla High School, Walhalla, SC
05.2023
  • Honor Roll 2019-2023


  • Completed AP courses
  • 3.8 GPA
  • Extracurricular Activities: Varsity Cheerleader , Honor Woman's Choir, Chorus, Musical Theatre , Beta Club, and Bellavoche
  • Completed AP courses all four years

Skills

  • Check Payment Processing
  • Reservation Coordination
  • Dining Crew Workflow Optimization
  • Conflict and Complaint Resolution

Hobbies Include

Hanging out with my friends and family, rather it be on the lake or just traveling to new and old places. Performing in Musical Theatre, shopping , and spending time with my dog Cali.

Timeline

Hostess - Traditions On The Lake
02.2022 - 08.2022
Walhalla High School - High School Diploma,

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Kazley-Elizabeth Gilreath