Keagan Braun
Batavia,Ohio
Summary
Highly motivated professional with experience providing exceptional customer service in a healthcare setting. Proven history of successfully managing patient accounts, resolving issues, and promoting patient satisfaction. Expert in utilizing interpersonal skills to build relationships and foster trust with patients. Exceptional ability to manage multiple tasks and adapt quickly to changing situations.
Overview
5
5
years of professional experience
Work History
Access Associate
Bethesda North Hospital
06.2022 - Current
- Utilized problem solving abilities to identify and resolve issues quickly and efficiently
- Developed strong interpersonal skills to effectively collaborate with team members in a fast-paced environment
- Adhered strictly to departmental policies and procedures governing patient privacy rights and security measures pertaining to personal health information
- Exhibited a high degree of professionalism when interacting with patients, families, physicians, staff and other healthcare professionals.
Chiropractic Assistant
Eastern Hills Chiropractic
05.2021 - 05.2022
- Built rapport with patients to promote trusting environment
- Assisted with cleaning and storing supplies, instruments and equipment to expedite patient therapies
- Answered or placed phone calls to schedule or reschedule appointments
- Assisted the chiropractor with patient treatments such as applying traction or administering hot and cold therapy.
Cashier
Kroger
04.2019 - 05.2021
- Operated cash register and accurately processed payments, returns, and exchanges
- Assisted with training and mentoring new team members
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Handled customer complaints and inquiries in a courteous and efficient manner.
Education
Associate of Science - Radiologic Technology
University of Cincinnati Blue Ash College
Cincinnati, OH05.2025
Skills
- Electronic Health Records Systems
- Patient Contact
- Time Management
- Decision Making
- Problem Solving
Timeline
Access Associate
Bethesda North Hospital
06.2022 - Current
Chiropractic Assistant
Eastern Hills Chiropractic
05.2021 - 05.2022
Cashier
Kroger
04.2019 - 05.2021
Associate of Science - Radiologic Technology
University of Cincinnati Blue Ash College
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