Summary
Overview
Work History
Education
Skills
Timeline
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Keahi Kraan

‘Aiea

Summary

Versatile and dedicated professional with a proven track record in customer service and patient care, notably at Blood Bank of Hawaii. Skilled in venipuncture and maintaining high standards of cleanliness, I excel in fast-paced environments, demonstrating exceptional teamwork and empathy. Achieved significant improvements in patient experience and operational efficiency.

Overview

3
3
years of professional experience

Work History

Sales Associate

Hot Topic
11.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Phlebotomist

Blood Bank of Hawaii
02.2024 - 11.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Operated ALYX machines.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.

Cashier

BRUG
11.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Help garnish pastries and display them out on the floor

Barista

The Coffee Bean & Tea Leaf
06.2022 - 09.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Pharmacy Technician

Longs Cvs Pharmacy
11.2021 - 02.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Education

High School Diploma -

Aiea High School
‘Aiea, HI
05-2022

Skills

  • Customer service
  • Venipuncture
  • Customer assistance
  • Team player
  • Confidentiality and HIPAA
  • Work ethic and integrity
  • Opening and closing duties
  • Time management
  • Patience and empathy
  • Patient care
  • Time management skills
  • Cleanliness
  • Cleaning and sanitizing

Timeline

Phlebotomist

Blood Bank of Hawaii
02.2024 - 11.2024

Sales Associate

Hot Topic
11.2023 - Current

Cashier

BRUG
11.2023 - 01.2024

Barista

The Coffee Bean & Tea Leaf
06.2022 - 09.2023

Pharmacy Technician

Longs Cvs Pharmacy
11.2021 - 02.2022

High School Diploma -

Aiea High School

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Keahi Kraan