Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Keaira Scott

Palm Beach,FL

Summary

Compassionate Patient Access Associate who is well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving expertise. Positive team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records, registration, and patient care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Access Associate

Baptist Health
Boca Raton, FL
02.2024 - Current
  • Process Addendums, Disc Image Requests and Print Film Requests.
  • Obtain patient signature for Release of Records.
  • Register patients with both appointments and walk ins.
  • Scan all required documents into system.
  • Print and Fax reports from Medical Releases.
  • Conversion documentation.

Pharmacy Technician

CVS Pharmacy
Boca Raton, FL
03.2023 - 07.2024
  • Prepare prescriptions and refill requests.
  • Dispense medication to patients.
  • Packing and labeling prescribed medication.
  • Processing insurance claims.
  • Tracking inventory.

Customer Service Associate

Wawa
Delray Beach, FL
02.2022 - 02.2023
  • Customer Service.
  • Answering calls and assist with any issue.
  • Inventory stock.
  • Confirm payments, refunds, etc.
  • Resolve payment and order disputes.

Team Member

Panera Bread
Boca Raton, FL
12.2019 - 02.2022
  • Customer Service.
  • Trainee to new employees.
  • Consolidate orders for delivery and pick up.
  • Open/Close the store.
  • Confirm payments, refunds, operate cash register, etc.
  • Resolve payment and order disputes.

Education

Bachelor of Arts - Health Sciences

Florida Atlantic University
Boca Raton, FL
05-2024

Skills

  • Medical terminology knowledge
  • Medical Billing
  • Workflow Optimization
  • Insurance Verification
  • Payment Processing
  • Patient Registration
  • Customer Service
  • Software Knowledge
  • Data Entry and Documentation
  • Communication Tools
  • Decision making skills
  • Quick to embrace challenges and changes allowing significant results

Certification

  • BLS Certification

Timeline

Patient Access Associate

Baptist Health
02.2024 - Current

Pharmacy Technician

CVS Pharmacy
03.2023 - 07.2024

Customer Service Associate

Wawa
02.2022 - 02.2023

Team Member

Panera Bread
12.2019 - 02.2022

Bachelor of Arts - Health Sciences

Florida Atlantic University

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Keaira Scott