Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Keairis Prater

Baltimore,MD

Summary

Accomplished Pharmacy Technician and Shift Supervisor at CVS Pharmacy, adept in medication dispensing and workflow optimization. Leveraged problem-solving skills and pharmacology knowledge to enhance service quality and increase productivity. Demonstrated commitment to patient confidentiality and team collaboration, significantly improving customer satisfaction and operational efficiency. Driven Pharmacy Technician with 2 years of experience and success in working within fast-paced [] pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
06.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Shift Supervisor

CVS Pharmacy
06.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.

Education

High School Diploma -

Edmondson Westside High School
401 Athol Ave
06.2012

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Insurance Billing
  • Medication Dispensing
  • Pharmacology knowledge
  • Prescription Filling
  • Patient confidentiality
  • Labeling Accuracy
  • Drug safety
  • Drug Inventory Control

Certification

  • CPhT - Certified Pharmacy Technician
  • CMT - Certified Medication Technician

Languages

Spanish
Professional Working

Timeline

Pharmacy Technician

CVS Pharmacy
06.2021 - Current

Shift Supervisor

CVS Pharmacy
06.2021 - Current

High School Diploma -

Edmondson Westside High School

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Keairis Prater