Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Kealshy Escobar

5017 Richfield Ln ,TX
Kealshy Escobar

Summary

Dynamic insurance agent with a proven track record at Fred Loya, excelling in customer service and relationship building. Adept at managing policy renewals and resolving conflicts, leveraging strong communication skills and data entry proficiency to enhance client satisfaction and loyalty. Committed to professionalism and ethical practices in all interactions.

Overview

2
years of professional experience

Work History

Fred Loya

Insurance Agent
12.2023 - 02.2024

Job overview

  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

CVS Pharmacy

Customer Service Representative
01.2022 - 10.2023

Job overview

  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Houston Heights High School
1125 Lawrence St Houston, TX 77008 United States

High School Diploma
05.2022

University Overview

Real estate business school

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales
  • Data entry proficiency
  • Financial transactions
  • Teamwork and collaboration
  • Reliable and responsible
  • Multitasking Abilities

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Insurance Agent

Fred Loya
12.2023 - 02.2024

Customer Service Representative

CVS Pharmacy
01.2022 - 10.2023

Houston Heights High School

High School Diploma
Kealshy Escobar