Keandra Booker
Atlanta,GA
Summary
Driven Sales Associate with proven expertise in customer service and relationship building, honed at Lowes Home Improvement Stores. Excelled in creating exceptional shopping experiences, boosting customer loyalty through effective problem-solving and organizational skills. Demonstrated ability to adapt to diverse groups, enhancing team collaboration and efficiency.
Overview
3
3
years of professional experience
Work History
Sales Associate
Lowes Home Improvement Stores
11.2023 - 07.2024
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Associate
Lowes Home Improvement Stores
09.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Wallgreens
12.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
High School Diploma -
Windsor High School
Windsor, VA06.2024
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Listening Skills
Multi-tasking strength
Relationship Building
Adapt to diverse groups
Organization
Doing hair, Arts crafts, Baking
Doing Hair in a variety of styles and techniques, such as cutting, coloring, and styling. Whether you're experimenting with braids, updos, or trendy cuts, doing hair is a creative way to express your personal style or help others feel great about their appearance.
Arts and Crafts is a wide range of creative activities, including drawing, painting, sewing, and DIY projects. Arts and crafts are not only a fun way to express creativity but also a therapeutic outlet for many. You can create everything from home decor to gifts.
Bakingfood by using dry heat, typically in an oven. It includes making bread, cakes, pastries, and more. Baking can be both an art and a science, requiring precision in measurements and techniques, while also allowing for creativity in flavors and decorations.
Timeline
Sales Associate
Lowes Home Improvement Stores
11.2023 - 07.2024
Sales Associate
Lowes Home Improvement Stores
09.2022 - 08.2023
Sales Associate
Wallgreens
12.2021 - 07.2022
High School Diploma -
Windsor High School
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