Reliable Shift Leader with twelve years in retail industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
12
12
years of professional experience
Work History
Shift Leader
Walgreens
Larchmont, NY
09.2010 - Current
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
Regulated pricing, inventory count and supply during shift hours
Trained new employees and delegated daily tasks and responsibilities
Prepared shift summary reports for supervisor and communicated regularly on goals and progress
Education
Associate of Applied Science - Health Services Management
Herkimer County Community College
Herkimer, NY
12.2022
Skills
Daily workflows
Safety processes and procedures
Creative problem-solving
Client Service
Strong verbal and written communication
Medical coding knowledge
Knowledge of medical terminology
Medicare and Medicaid knowledge
Proficient computer skills, including microsoft office
Active Learning
Accounts Payable knowledge
Journal Entries knowledge
Timeline
Shift Leader
Walgreens
09.2010 - Current
Associate of Applied Science - Health Services Management