Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
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Ke'Andre Lewis

Atlanta,GA

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Host

Max Lager
Atlanta, GA
10.2023 - Current
  • Resolved conflicts between customers when necessary.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Provided customers with accurate wait times and monitored waiting list.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Provided excellent customer service by anticipating customer needs.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.

Data Organizer

I'm A Father First
Atlanta, GA
05.2020 - Current
  • Processed incoming mail, sorted items into appropriate categories, and distributed accordingly.
  • Created and managed filing systems for easy access to records and documents.
  • Collaborated with management to develop strategies for improving efficiency in the workplace.
  • Analyzed data from past events to identify areas for improvement.
  • Submitted reports to and reviewed reports with supervisor.

Dishwasher

Sammy's cheesecake
Atlanta, GA
03.2023 - 09.2024
  • Inspected all returned dishes for cleanliness before restocking them on shelves.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Disposed of glassware that had been broken or chipped according to safety procedures.
  • Followed all safety guidelines while handling sharp objects like knives or forks.
  • Sanitized surfaces after each use following standard sanitation practices.
  • Swept and mopped floors in the kitchen area at regular intervals throughout shift.
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.

Education

High School Diploma -

Towers High School
Decatur, GA
05-2024

Skills

  • Telephone reception
  • Team Collaboration
  • Reservations Management
  • Server Support
  • Event Planning Assistance
  • Reservation coordination
  • Customer Service
  • Front of House Organization

Affiliations

  • @Promise work program
  • community outreach events
  • cybersecurity comptia security+ course

Accomplishments

  • commercial on Disney
  • helped feed over 2,000 families a week during Coved
  • completed dekalb school of technology

Certification

  • comptia security+ cert
  • Georgia's Best cert

Languages

English
Professional

References

References available upon request.

Timeline

Host

Max Lager
10.2023 - Current

Dishwasher

Sammy's cheesecake
03.2023 - 09.2024

Data Organizer

I'm A Father First
05.2020 - Current

High School Diploma -

Towers High School

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Ke'Andre Lewis