Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Chiropractic Office Assistant
La Mesa Wellness and Rehabilitation
Farmington, NM
08.2023 - Current
Managed patient scheduling and appointments to optimize office workflow.
Assisted in maintaining accurate patient records using electronic health record systems.
Provided exceptional customer service, addressing patient inquiries and concerns promptly.
Coordinated with healthcare providers to ensure seamless patient care and treatment plans.
Supported billing processes by verifying insurance information and processing claims efficiently.
Performed various administrative tasks by filing, copying and faxing documents.
Received, recorded and filed medical payments by check, cash, and credit card.
Answered phone calls to offer office information, answer questions, and direct calls to staff.
Cashier
JCPenney
Farmington, NM
05.2019 - 07.2024
Processed customer transactions efficiently using point-of-sale systems.
Provided exceptional customer service, resolving concerns to enhance shopping experiences.
Maintained accurate cash drawers, ensuring compliance with financial procedures.
Assisted in training new cashiers on register operations and store policies.
Welcomed customers and helped determine their needs.
Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Piedra Vista High School
Farmington, NM
05-2018
Skills
HIPAA compliance
Office administration
Patient scheduling
Insurance verification
Positive attitude
Customer service
Reception management
Phone and email etiquette
Computer skills
Effective communication
Records management
Certification
CPR - Cardiopulmonary Resuscitation, American Heart Association -March 2027