Dynamic and results-driven professional with extensive experience in cash handling and customer service at Dollar Tree. Proven ability to enhance customer satisfaction through effective transaction processing and inventory management. Recognized for promoting loyalty programs and maintaining a clean, organized environment, ensuring a seamless shopping experience.
Overview
3
3
years of professional experience
Work History
Cashier
Dollar Tree
Tyrone, GA
07.2022 - 02.2023
Adhered to company security protocols for managing large cash transactions.
Provided customer support via phone, addressing inquiries about store operations and products.
Issued receipts, refunds, and credits accurately to ensure customer satisfaction.
Maintained well-stocked shelves with merchandise to enhance shopping experience.
Processed returns and exchanges in compliance with store policies.
Operated cash register with precision, handling payments by various methods.
Executed additional duties assigned by management as needed.
Barista
Starbucks
Peachtree City, GA
09.2021 - 06.2022
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Monitored inventory levels of supplies and restocked when necessary.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Stocked shelves with ingredients needed to make coffee drinks.
Provided excellent customer service by responding to inquiries quickly and professionally.
Operated cash registers to process customer payments.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Received and accurately processed customer payments.
Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
Maintained calm demeanor during high-volume periods and special events.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Dog Groomer
Splash and Dash Groomerie and Boutique
Peachtree City, GA
02.2021 - 07.2021
Delivered exceptional grooming services for dogs, including bathing, nail trimming, and ear cleaning.
Evaluated animals prior to release, addressing concerns with owners when necessary.
Maintained cleanliness of grooming equipment, kennels, and common areas to prevent illness spread.
Utilized various grooming tools effectively to ensure quality outcomes for all breeds.
Promoted customer loyalty through knowledgeable service and problem resolution.
Assisted customers in selecting suitable grooming products tailored to pet needs.
Ensured safe handling of pets by providing additional assistance during bathing as needed.
Greeted customers warmly upon arrival to foster a welcoming environment.
Cashier
Goodwill Store
Tyrone, GA
01.2020 - 02.2021
Adhered to company security procedures for handling large sums of money.
Operated cash register accurately, processing payments through various methods.
Provided exceptional customer service while promoting loyalty programs.
Greeted customers and addressed inquiries regarding products and store policies.
Processed returns and exchanges per store policies, ensuring customer satisfaction.
Maintained cleanliness of checkout area, including registers and countertops.
Issued receipts, refunds, credits, or change to customers as necessary.
Stocked shelves with merchandise to ensure optimal inventory levels.