Kearia Moorehead

• Processed both cash and card purchases and returns.
• Helped customers complete purchases, locate items, and join reward programs.
• Increased customer loyalty and retention.
• Assisted customers by answering questions and fulfilling requests.

• Counted money in drawers at beginning and end of each shift.
• Utilized POS system to handle customer cash and credit card transactions.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.

Server food to good people make sure they left happy and make sure I had good customer service

• Served high customer volumes during special events, nights, and weekends.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Obtained cash bank and stocked service bar to prepare for operation.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Generated repeat business through exceptional customer service.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.