Riza Discaya Ballard
KEAAU,HI
Summary
Reliable Cashier Team Lead with experience in retail operations, shift coordination, and staff coaching. Skilled in resolving customer concerns, balancing cash drawers, and supporting clean, organized checkout areas. Focused on improving service speed, accuracy, and team performance.
Overview
14
14
years of professional experience
Work History
Cashier Team Lead
Burlington
Latham, New York
12.2025 - 08.2026
- Supervised cashier team across Burlington front end during busy store shifts.
- Trained new cashiers on register procedures, returns, and customer service standards.
- Resolved customer concerns at Burlington checkout with calm, professional communication.
- Enforced payment policies, void procedures, and loss prevention guidelines.
Assistant Supervisor
Bilinski Sausage Manufacturing
Cohoes, New York
04.2022 - 09.2025
- Assisted in the development of operational policies, procedures and standards.
- Complied with company policies, objectives and communication goals.
- Supervised sausage production lines at Bilinski Sausage Manufacturing.
- Trained team members on equipment use and sanitation procedures.
- Implemented quality control measures to uphold company standards.
Cashier/Retail Sales Worker
Anaconda
Midland Wester Australia, Western Australia
07.2020 - 04.2021
- Greeted shoppers and provided friendly service at register.
- Handled cash, card, and gift card payments accurately.
- Scanned merchandise and verified prices before completing sales.
- Processed customer transactions at Anaconda checkout using POS systems.
Helper
Gerard Plants
Henley Brook, Western Australia
06.2012 - 02.2020
- Assisted greenhouse crews with planting, watering, and routine plant care at Gerard Plants.
- Loaded, unloaded, and moved pots, soil, and nursery supplies across work areas.
- Prepared growing trays, containers, and materials for daily production tasks.
- Pruned plants, removed debris, and maintained clean workspaces throughout nursery operations.
Education
Certificate - Certificate in Age Care
Rockingham TAFE
Rockingham, Western Australia 11-2015
Skills
- Point-of-sale operations
- Cash register operation
- Payment processing
- Refund processing
- Cash handling
- Cash drawer balancing
- Register reconciliation
- Loss prevention
- Store procedures
- Customer service
- Front-end operations
- Retail merchandising
- Team leadership
- Cashier training
- New hire training
- Shift coordination
- Merchandise stocking
- Multitasking
- Time management
- Problem-solving
- Product knowledge
- Money handling
- Cashier training
- Cashier training
Timeline
Cashier Team Lead
Burlington
12.2025 - 08.2026
Assistant Supervisor
Bilinski Sausage Manufacturing
04.2022 - 09.2025
Cashier/Retail Sales Worker
Anaconda
07.2020 - 04.2021
Helper
Gerard Plants
06.2012 - 02.2020
Certificate - Certificate in Age Care
Rockingham TAFE