Keashanti Brown
Killeen,TX
Summary
Hi, my name is Keashanti Brown and my career is based around customer service. For the past five years I have been in customer service for Zoe's Kitchen and worked my way up into management. I'm now looking to expand my career and knowledge further in the business.
In customer service I’m known for high productivity and efficiency in task completion. I possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Zoes Kitchen, Inc. / CAVA
Round Rock, TX
03.2019 - Current
- As a manager I oversaw all of the other employees and made sure that the daily operations were completed
- I also created the schedules, input inventory, made bank transactions, and did ongoing hiring
- I have been recognized on several different occasions by corporate on my leadership skills
Education
High school diploma -
Texas Virtual at Hallsville
Dallas, TX05.2021
Skills
- Guest Services
- Customer Service
- Cash Handling
- Team player
- Fast learner
- Operations Management
- Complex Problem-Solving
- Verbal and written communication
- Staff Training and Development
Certification
ServSafe, Food Safety Certification
Timeline
Manager
Zoes Kitchen, Inc. / CAVA
03.2019 - Current
High school diploma -
Texas Virtual at Hallsville