Keayra Thompson
Madison
Summary
Versatile leader with over 5 years of experience overseeing operational audits, records management, and interdisciplinary team coordination. Highly skilled in managing complex schedules, facilitating professional workshops, and ensuring strict adherence to regulatory policies. Exceptional at multitasking in fast-paced, high-pressure environments.
Overview
6
6
years of professional experience
Work History
Retail Store Manager
Alumni Hall
Huntsville
11.2019 - 01.2026
- Managed full-cycle recruitment and staffing levels to ensure optimal coverage; streamlined onboarding processes for new hires to reduce time-to-productivity.
- Oversaw inventory and store audits to ensure strict adherence to corporate policies, safety standards, and loss prevention protocols.
- Coordinated training sessions and workshops for staff development initiatives.
- Facilitated performance management processes, ensuring timely evaluations and feedback.
Behavioral Health Technician
Genesis Detox
Pulaski
09.2020 - 09.2022
- Entrusted with the handling and filing of confidential behavioral assessments and legal documentation, ensuring 100% compliance with privacy protocols.
- Conducted rigorous facility rounds and security screenings of personal property to uphold organizational safety protocols and risk management policies.
- Lead group sessions, focusing on engagement and goal-oriented outcomes while managing schedules and logistical requirements.
- Collaborated across departments to execute individualize action plans, facilitating seamless communication between clinical staff, families and external stakeholders.
- Utilize advanced de-escalation and problem-solving techniques to manage high-stress situations, maintaining a safe and productive environment for all residents and staff.
Education
Master of Arts - Clinical Mental Health Counseling
Liberty University
Lynchburg, VABachelor of Science - Psychology
Alabama A&M University
Normal, Alabama, ALSkills
- Staff Training and Development
- Performance Management and Feedback
- Conflict De-escalation and Resolution
- Compliance and Privacy
- Records Management
- Full-Cycle Recruitment and Onboarding
Timeline
Behavioral Health Technician
Genesis Detox
09.2020 - 09.2022
Retail Store Manager
Alumni Hall
11.2019 - 01.2026
Master of Arts - Clinical Mental Health Counseling
Liberty University
Bachelor of Science - Psychology
Alabama A&M University