Keegan Canestra-Lisk
Annapolis,MD
Summary
I am a highly motivated and dedicated individual with a strong work ethic, loyalty, and I have excellent customer service skills. I am passionate about technology, fashion, sports, skincare and the outdoors. I bring enthusiasm and expertise to every role. As a strong team player and effective communicator, I excel in collaborative environments while also thriving in independent tasks. My ability to consistently deliver exceptional results is reflected in my past performance. I stay committed to learning, I'm eager to expand my expertise in the retail industry and establish a long-term career as I enjoy the fast-paced environment it offers.
Overview
3
3
years of professional experience
Work History
Sales Leader
New Balance
02.2022 - Current
- Provided exceptional customer service, aiding customers to find the perfect New Balance shoes based on their preferences and medical needs.
- Maintained an updated knowledge of the latest New Balance styles, technologies, and features, and effectively communicated product details to customers.
- Made sure the store was a clean and organized environment through organizing display arrangements and restocking merchandise.
- Processed sales transactions accurately and efficiently contributing to smooth customer experiences.
- Addressed customer inquiries and concerns quickly while demonstrating professionalism and ensuring customer satisfaction.
- Assisted customers in creating an account within our system to maintain purchases and future discounts/sales.
- Operated the POS system along with Microsoft Excel, Word, Outlook and Powerpoint. I also maintained the store's inventory to keep merchendise in stock and check for new product launches in weekly communications.
Sales Leader
Journeys
03.2024 - 06.2025
- At Journeys I prioritized driving sales by actively engaging with customers and promoting products daily, I also provided great service to ensure customers have an enjoyable and easy shopping experience.
- I Assisted with day-to-day tasks, including merchandising the sales floor to create an appealing shopping environment as well as updating the store's sales floor with new products and marketing materials as needed.
- I collaborated with a fun and energetic team and created a positive atmosphere for both customers and staff alike to enjoy.
- I lastly participated and assisted in training programs to enhance skills for both current and future roles within the company such as sales lead, key holder and asisstant manager positions.
Education
High School - Education, English, History etc
Annapolis High School
Annapolis, MD06.2024
Skills
- Time management
- Employee Management
- Computer literacy
- Leadership
- Organizational Skills
- Customer service
- Communication skills
- Microsoft excel/word etc
Languages
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Sales Leader
Journeys
03.2024 - 06.2025
Sales Leader
New Balance
02.2022 - Current
High School - Education, English, History etc
Annapolis High School