Keegan Heinrich
Virginia Beach,VA
Summary
Dynamic and results-driven professional with a proven track record in sales and customer service excellence at Coriander Ventures South. Leveraged sales strategies and upselling to enhance customer satisfaction and repeat business. Adept at fostering teamwork and collaboration, I excel in fast-paced environments, consistently meeting goals with a focus on relationship building and problem-solving.
Overview
3
3
years of professional experience
Work History
Sales Associate
Coriander Ventures South
Virginia Beach, VA
09.2023 - Current
- Corridor ventures south is a indirect sales company for Verizon also known as wireless zone
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Assembly Line Worker
Power Train Industry’s
Virginia Beach, VA
06.2023 - 09.2023
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Performed visual and functional inspection of components to determine quality and identify defects.
Go Kart Attendant
Apex Entertainment
Virginia Beach, VA
07.2022 - 08.2023
- Served as a liaison between racers, spectators, and management to facilitate communication and ensure all parties were informed about race schedules, rules, and changes.
- Boosted revenue by upselling additional attractions, food, and drinks to customers.
- Improved operational efficiency by maintaining accurate records of kart usage, condition, and repair needs.
- Maintained positive relationships with clientele, addressing concerns or problems promptly to ensure customer satisfaction.
- Supported the growth of the business by participating in local events and engaging with community members to promote the go-kart facility.
- Promoted a safe racing environment by enforcing company rules and regulations consistently among all patrons.
Line Cook
Five Guys
Mechanicsville, VA
08.2021 - 07.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Heigh School Diploma -
Lee Davis High School
Mechanicsville, VA06.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Relationship Building
- Sales expertise
- Product Sales
- Sales Strategies
- Upselling
- Sales Training
- Sales Development
Timeline
Sales Associate
Coriander Ventures South
09.2023 - Current
Assembly Line Worker
Power Train Industry’s
06.2023 - 09.2023
Go Kart Attendant
Apex Entertainment
07.2022 - 08.2023
Line Cook
Five Guys
08.2021 - 07.2022
Heigh School Diploma -
Lee Davis High School