Keegan Wilson
Madison
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
6
6
years of professional experience
Work History
Cashier
Lowes Home Improvment
Madison
02.2026 - Current
- Processed customer transactions efficiently and accurately at point of sale.
- Maintained cleanliness and organization of checkout area and surrounding displays.
- Operated cash register, handling cash, credit, and gift card transactions.
- Resolved customer issues promptly, enhancing overall shopping experience.
Caddie
Top Golf
Ridgleland
11.2024 - 01.2025
- Delivered beverages efficiently to customers throughout the venue.
- Collaborated with bartenders to ensure timely drink service.
- Maintained cleanliness and organization of drink stations.
- Engaged with customers to provide excellent service experiences.
Team Member
Nothing Bundt Cakes
Madison
05.2023 - 08.2024
- Provided support to team members to ensure all goals were met in a timely manner
- Completed tasks in a fast-paced environment
- Communicated extensively with customers
- Canceled orders based on customer requests, inventory or delivery problems
- Assisted new employees during training sessions
Assistant Cashier
Costco Wholesale
Ridgeland
06.2022 - 08.2022
- Monitored self-checkout stations to assist customers and resolve register problems
- Demonstrated excellent customer service skills by responding to inquiries in a timely and professional manner
- Restocked shelves between shifts to ensure adequate inventory levels for customers.
Restaurant Team Member
Newk's Eatery
Vicksburg
11.2021 - 03.2022
- Resolved customer complaints and inquiries in a timely manner
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
- Transported food orders from kitchen to proper tables
- Processed payments and completed register transactions accurately
- Provided friendly and attentive service to ensure customer satisfaction.
Team Member
Chick-fil-A
Vicksburg
06.2020 - 06.2021
- Greeted customers and answered questions regarding products and promotions
- Trained new team members on company policies and procedures
- Assisted customers with product inquiries, orders, returns, refunds, and other service requests
- Performed opening and closing duties, including store cleaning and restocking
- Arrived on time for shifts and adhered to company dress code guidelines.
Education
Associate in Arts (A.A.) -
Jones County Junior College
Ellisville, MS01.2024
High School Diploma -
Warren Central High School
Vicksburg, MS01.2022
Skills
- Complaint resolution
- Customer service
- Cash handling
- Cleaning and maintenance
- Equipment operation
- Problem solving
- Instruction adherence
- Computer proficiency
- Team collaboration
Timeline
Cashier
Lowes Home Improvment
02.2026 - Current
Caddie
Top Golf
11.2024 - 01.2025
Team Member
Nothing Bundt Cakes
05.2023 - 08.2024
Assistant Cashier
Costco Wholesale
06.2022 - 08.2022
Restaurant Team Member
Newk's Eatery
11.2021 - 03.2022
Team Member
Chick-fil-A
06.2020 - 06.2021
Associate in Arts (A.A.) -
Jones County Junior College
High School Diploma -
Warren Central High School