Keeley Chester
Cumming,GA
Summary
Dynamic leader with a proven track record at Elite Hoops Basketball, enhancing operations and member engagement across multiple locations. Excelled in team collaboration and organizational efficiency, doubling membership within three years. Skilled in operations oversight and adaptability, with a knack for creating impactful marketing strategies and fostering significant customer relationships.
Overview
7
7
years of professional experience
Work History
Director of Operations
Elite Hoops Basketball
02.2021 - Current
- Oversaw daily operations across three locations, ensuring smooth collaboration and effective task execution
- Created a comprehensive training manual for all Customer Service & Sales Representative positions
- Contributed by doubling the total members average within three years by generating new leads and actively retaining existing members
- Assisted in leading the operations for summer basketball camps with over 650 youth athletes and managing 15 employees
- Managed social media platforms and executed email marketing campaigns, creating engaging content, tracking performance metrics, and driving brand awareness and customer engagement
- Assisted in the preparation and development of the annual budget. Maintained and monitored the budget throughout each year.
- Developed and implemented policies to optimize organizational efficiency
Lead Preschool Teacher
Primrose School
01.2020 - 01.2021
- Administered the Primrose curriculum for 18 preschool students through small and whole group instruction, music education, physical education, and creative arts segments daily
- Developed lesson plans and instructed students in tasks and activities to engage learning and the development of social and behavioral skills
- Established strong relationships with parents through regular communication regarding student progress, encouraging a collaborative approach to education
- Maintained and enforced strict COVID-19 protocols within the school facility to ensure continued operations for parents and caretakers deemed essential during the COVID pandemic
- Provided individualized support for students, addressing unique learning needs and fostering growth in all areas
Assistant Preschool Teacher
Kids R Kids
10.2019 - 12.2019
- Collaborated with lead teachers to develop and implement age-appropriate lessons for preschoolers
- Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson
- Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions
Head Coach Women's JV Basketball, Assistant Coach Women's Varsity Basketball
Brenau University
05.2017 - 10.2019
- Worked closely with the Head Coach to prepare practice and game plans, scouting reports, and scheduling
- Scheduled hotel reservations, bus rentals, and travel plans for all away games
- Developed a study hall for all women's basketball players to follow throughout the season and off season
- Recruited student athletes that would elevate team performance and fit the team dynamics
- Ordered all equipment and gear for the women's basketball program
Education
Graduate Coursework - Organizational Leadership
Brenau University
Gainesville, GA08.2018
Bachelor of Science - Health in Physical Education
Emmanuel College
Franklin Springs, GA05.2017
Health & Physical Education
University of North Georgia
Dahlonega, GASkills
- Operations Oversight
- Teamwork and Collaboration
- Efficient Organizational Skills
- Effective Time Management
- Customer Service
- Attention to Detail
- Strong Verbal and Written Communication
- Adaptability
Timeline
Director of Operations
Elite Hoops Basketball
02.2021 - Current
Lead Preschool Teacher
Primrose School
01.2020 - 01.2021
Assistant Preschool Teacher
Kids R Kids
10.2019 - 12.2019
Head Coach Women's JV Basketball, Assistant Coach Women's Varsity Basketball
Brenau University
05.2017 - 10.2019
Graduate Coursework - Organizational Leadership
Brenau University
Bachelor of Science - Health in Physical Education
Emmanuel College
Health & Physical Education
University of North Georgia
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