Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Keeli Dixon Cryer

Keeli Dixon Cryer

Hemphill,TX

Summary

Insurance Agent with a deep understanding of various insurance products and market strategies, with expertise in Commercial Insurance. Demonstrated ability to build lasting client relationships and effectively communicate complex information in understandable terms. Strong negotiation skills, leading to successful closure of deals and consistent growth in client base. Contributed to team efforts by surpassing sales targets and enhancing customer satisfaction through personalized service solutions. Noted for seamless service delivery and client satisfaction.

Overview

15
15
years of professional experience

Work History

Director of Operations

C-Arrow Services
01.2019 - Current
  • Orchestrating company activities through diverse responsibilities, including communication with hiring companies, assembling job bids, procuring materials, invoicing, billing, coordinating shipment after job completion, managing payroll, and supervising all office operations.
  • Developed operational strategies to enhance service and client satisfaction.
  • Coordinated vendor relationships to maintain supply chain integrity and reliability.

Owner

Southern Blush Boutique
01.2011 - Current
  • Managed online and booth rental retail shop operations to maximize profitability.
  • Ensured exceptional customer service to foster repeat business and loyalty.
  • Oversaw inventory management to maintain optimal stock levels.
  • Administered multiple online websites to enhance visibility and sales performance.

Insurance Agent

Progressive
REMOTE
11.2024 - 08.2025
  • Developed personalized insurance plans for diverse client needs and preferences.
  • Educated clients on policy options and coverage details for informed decision-making.
  • Managed client inquiries and resolved issues to ensure high satisfaction levels.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Advised clients on suitable commercial insurance policies and coverage options.

Front Desk Receptionist

Chance Construction
01.2015 - 01.2018
  • Greeted all visitors and ensured a welcoming atmosphere.
    Maintained calendars for appointments to optimize scheduling efficiency.
    Sorted incoming mail to facilitate prompt distribution.
    Produced copies of documents as required to support office operations.
    Answered inbound calls and directed them to appropriate divisions.
    Cold called potential contractors to expand business opportunities.
    Set up profiles for new contractors, ensuring accurate record-keeping.
    Recorded and filed job details upon completion for future reference.

Education

Diploma -

Broaddus High School
Broaddus, Texas
05-2011

Property & Casualty Licenses - Insurance Agent

Licensed Insurance Agent

Skills

  • Organizational skills
  • Dependability
  • Empathy
  • Effective communication
  • Integrity
  • Leadership
  • Problem solving
  • Time management
  • Active listening
  • Drive
  • Independent work ability
  • Bookkeeping and data entry
  • Content management systems
  • Point of sale systems
  • Project management
  • Software proficiency and computer skills
  • Conflict resolution
  • Cost control
  • Business management
  • Marketing strategies
  • Written and verbal communication
  • Customer service excellence
  • Multitasking and prioritizing
  • Typing speed 60 WPM

Languages

English, Fluent

Timeline

Insurance Agent

Progressive
11.2024 - 08.2025

Director of Operations

C-Arrow Services
01.2019 - Current

Front Desk Receptionist

Chance Construction
01.2015 - 01.2018

Owner

Southern Blush Boutique
01.2011 - Current

Diploma -

Broaddus High School

Property & Casualty Licenses - Insurance Agent

Licensed Insurance Agent

Similar Profiles

CREATE PROFILE