Keenan Blackwell
Tomball
Summary
Professional Salesman/Retail Manager/Customer Service Representative Account Management SkillsHigh PerformanceProblem Solver Strong Relationship BuildingResult DrivenRetail Management
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Licensed Insurance Agent
Liberty Mutual
Houston
12.2025 - Current
- Assisted clients in selecting appropriate insurance policies based on needs.
- Conducted detailed policy reviews to ensure compliance with regulations.
- Educated clients about coverage options and claims processes effectively.
- Built strong relationships with clients through exceptional customer service.
- Managed client accounts, maintaining accurate records and documentation consistently.
- Resolved client inquiries and concerns promptly to enhance satisfaction levels.
- Processed policy changes, renewals, cancellations, claims and other related paperwork accurately and timely.
- Conducted customer needs assessments to identify appropriate coverage levels and options.
Assistant Manager
Valero Gas Station
Katy
06.2025 - 12.2025
- Oversee the work of gas station attendants ensured they provide appropriate service and maintain cleanliness. This includes training new staff and scheduling shifts to ensure adequate coverage during operating hours.
- Oversee the work of gas station attendants to ensure they provide appropriate service and maintain cleanliness. This includes training new staff and scheduling shifts to ensure adequate coverage during operating hours.
- Order and receive merchandise, manage stock levels, and conduct inventory audits.
- Assisted in daily operations, including financial transactions, cash handling, and maintaining compliance with safety and environmental regulations.
- Prepare reports on sales, inventory, and operational issues, and assist in pricing.
- Established and maintained relationships with fuel suppliers and vendors for timely deliveries and smooth operations.
- Prepared reports on sales, inventory, and operational issues while assisting with pricing strategies.
Sales Consultant
Bluegreen Vacations
Katy
06.2024 - 08.2025
- Engaged clients to identify travel needs and preferences, enhancing personalized service.
- Provided expert advice on destinations, packages, and itineraries.
- Processed bookings and managed travel arrangements from start to finish.
- Maintained and developed customer databases through effective follow-up and relationship building.
- Collaborated with customers, vendors, and internal teams to coordinate seamless travel arrangements and ensure high customer satisfaction.
- Maintained and developed customer databases through effective follow-up and relationship building.
Senior Sales Consultant
Angi Services
Denver
07.2020 - 12.2023
- Achieved and exceeded sales targets through effective product presentations and relationship management.
- Managed larger accounts, ensuring long-term client satisfaction through prompt inquiry resolution and strong relationship maintenance.
- Identified potential clients and developed engagement strategies to close high-value sales deals.
- Participated in strategic planning to align sales efforts with company goals and market trends while consistently recognized for top sales performance.
- Mentor junior sales staff and guided teams in best practices for sales and customer engagement.
- Handled high-volume outbound and inbound customer calls, averaging 150 calls daily, to support client needs and drive sales.
- Identified opportunities for process improvements and made recommendations that resulted in a 33% increase in revenue.
Education
United States Army Reserve -
Fort Benning School of Infantry
06.2014 - 01.2017
Klein Oak High School
Spring, TXSkills
- Insurance Sales
- Insurance underwriting
- Account management
- Account Management Skills
- Customer management
- Client retention
- Sales Performance
- Result Driven
- Problem Solver
- Relationship building
Timeline
Licensed Insurance Agent
Liberty Mutual
12.2025 - Current
Assistant Manager
Valero Gas Station
06.2025 - 12.2025
Sales Consultant
Bluegreen Vacations
06.2024 - 08.2025
Senior Sales Consultant
Angi Services
07.2020 - 12.2023
United States Army Reserve -
Fort Benning School of Infantry
06.2014 - 01.2017
Klein Oak High School