Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager

Keenan Jones

Deer Park,TX

Summary

Experienced General Manager with a proven track record in store leadership, team building, and operations management, driving profitability and customer satisfaction through effective problem resolution and strong visual merchandising skills.

Overview

23
23
years of professional experience

Work History

General Manager

Old Navy
Richmond, TX
07.2024 - Current
  • Oversaw all aspects of store management, including visual merchandising, omni-channel operations, and loss prevention initiatives to drive profitability.
  • Managed operations of 4 assistant store managers and 20+ brand associates to ensure alignment with brand goals, including sales performance and visual merchandising excellence.
  • Facilitated ongoing training sessions for sales associates, focusing on product knowledge and tailored customer interactions to drive sales performance.
  • Interpreted sales data to recognize trends and executed visual merchandising strategies aimed at boosting sales and gross margin.
  • Engaged with cross-functional teams to support strategic new store openings in Houston metro and Mississippi markets.
  • Directed impactful store visits for district and regional directors, enhancing operational insights.

General Manager, Acting Position

Old Navy
Baytown, TX
02.2024 - 06.2024

In this acting General Manager role, I successfully supported another location while the General Manager was out on a LOA.

  • Oversaw daily operations to optimize store efficiency and elevate customer satisfaction.
  • Enhanced visual merchandising execution by training merchant managers and implementing company initiatives.
  • Led successful Regional Director visit in preparation for Easter Peak 2024, gaining exposure to the growth of the store business under my leadership.
  • Facilitated new store opening by coordinating visual merchandising efforts in a different market as directed by Rio Grande Valley district manager. Collaborated with a select group of 4 general managers to successfully relocate a $6 million store.

Assistant General Manager

Old Navy
Pasadena, TX
03.2022 - 02.2024

In this position, I worked in close partnership with the General Manager to manage all aspects of a $5+ million location.

  • My direct areas of visual merchandising execution were Women's, Men's and Fastlanes (accessories, Grab & Go at register lanes), contributing approximately $3.1 million in sales volume annually.
  • Facilitated team training to enhance visual merchandising and product knowledge among Brand Associate population.
  • Directly mentored 3 Brand Associates, leading to management promotions for each, both within the store and to other locations.
  • Developed inventory management strategies to optimize stock levels and reduce shrinkage.
  • Implemented and maintained strong visual merchandising standards to drive top line sales in both Women's and Men's.
  • Analyzed sales data to identify trends and implement visual merchandising strategies to immediately impact sales

Team Leader

Target Corporation
Pasadena, TX
11.2003 - 01.2019

During my tenure with Target, I worked across multiple Team Leader positions in a $50 million Super Target location.

Positions included:

  • Guest Service Team Leader (2003-2010)

-directly managed a team of 80+ Team Members, including a secret shopper and Cash Office Specialist

  • Price Accuracy Team Leader (2010-2015)

-directly managed a specialty team of 5 Team Members, responsible for all pricing functions in the store, including all pricing updates and markdown execution

  • Salesfloor Team Leader (2015-2017)

- Areas of responsibility included Toys, Sporting Goods, Electronics and all Home Decor areas

- delivered #1 in Company Sales in Toys on Black Friday 2016

  • Team Leader, Specialty (2017-2019)

-Areas of responsibility including all Home Decor areas, Electronics and Entertainment ($5 million sales contribution annually) and Cosmetics

Education

High School Diploma -

Pasadena High School
Pasadena, TX
06.2003

Skills

  • Store Leadership management
  • Team building
  • Problem resolution
  • Operations management
  • Strong Visual Merchandising skills
  • Hiring and Recruiting support
  • Schedule writing skills
  • Team player
  • Efficient multi-tasker
  • Training and coaching development

Languages

English

Timeline

General Manager

Old Navy
07.2024 - Current

General Manager, Acting Position

Old Navy
02.2024 - 06.2024

Assistant General Manager

Old Navy
03.2022 - 02.2024

Team Leader

Target Corporation
11.2003 - 01.2019

High School Diploma -

Pasadena High School
Keenan Jones