KEISHA BROWN
Indianapolis,IN
Summary
Dynamic and dedicated professional with extensive experience in customer service, notably at McDonald's Restaurant. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and maintaining operational efficiency, demonstrating strong work ethic and integrity. Committed to fostering positive customer relationships and ensuring a seamless shopping experience.
Overview
4
4
years of professional experience
Work History
Cashier
Rallys Fast Food Resturant
12.2022 - 01.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and debit transactions accurately.
Line Assembler
Aisin Manufacturing
10.2022 - 12.2022
- Assembled components according to specifications, ensuring high-quality standards.
- Operated assembly line machinery, maintaining efficiency and safety protocols.
- Collaborated with team members to streamline production processes and reduce downtime.
- Conducted routine inspections of finished products for quality assurance.
Ice Cream Server
Steak N Shake
07.2022 - 10.2022
- Provided exceptional customer service while serving ice cream and desserts.
- Maintained cleanliness and organization of serving area and equipment.
- Assisted in inventory management by restocking supplies as needed.
- Collaborated with team members to ensure efficient order processing.
Cashier
Big Lots
03.2022 - 07.2022
- Collaborated with team members to improve service delivery.
- Balanced cash drawer at the end of each shift for accuracy.
- Engaged with customers to enhance overall shopping experience.
- Learned operational procedures and store policies effectively.
Cashier
McDonald's Restaurant
02.2022 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
CASHIER/Drive-Thru Cashier
Wendys Restaurant
03.2019 - 02.2022
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted in maintaining cleanliness and organization of front counter and dining area.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth operations during peak hours.
Cashier
CIRCLE K
11.2019 - 02.2021
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
WILKINSBURG JR/SR
Pittsburgh, PA06-1996
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Rallys Fast Food Resturant
12.2022 - 01.2023
Line Assembler
Aisin Manufacturing
10.2022 - 12.2022
Ice Cream Server
Steak N Shake
07.2022 - 10.2022
Cashier
Big Lots
03.2022 - 07.2022
Cashier
McDonald's Restaurant
02.2022 - 06.2022
Cashier
CIRCLE K
11.2019 - 02.2021
CASHIER/Drive-Thru Cashier
Wendys Restaurant
03.2019 - 02.2022
High School Diploma -
WILKINSBURG JR/SR