Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keianna Parks

Greer,SC

Summary

Dynamic sales professional with a proven track record at Spectrum, consistently exceeding quotas while fostering strong customer relationships. Skilled in high-volume call management and conflict resolution, I leverage my inbound sales expertise and empathetic communication to drive customer loyalty and achieve business goals.

Overview

3
3
years of professional experience

Work History

Inbound Sales Representative

Spectrum
05.2024 - Current
  • Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
  • Increased product knowledge through continuous training, resulting in improved sales performance.
  • Documented details of calls and customer interactions.
  • Managed high call volume efficiently, maintaining a professional demeanor under pressure.

Customer Service Representative

TD Bank
09.2022 - 04.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Business

Greenville Technical College
Greenville, SC
05-2028

High School Diploma -

Greer High School
Greer, SC
05-2024

Skills

  • Inbound sales
  • High-volume call centers
  • Goal oriented
  • Customer relationship building

Timeline

Inbound Sales Representative

Spectrum
05.2024 - Current

Customer Service Representative

TD Bank
09.2022 - 04.2024

Business

Greenville Technical College

High School Diploma -

Greer High School

Similar Profiles

CREATE PROFILE
Keianna Parks