Keidra Williams
Savannah,Tx
Summary
Dynamic and motivated professional with a proven track record in accounting, billing, contract review, credit analysis, and customer service roles. Dedicated, personable, and detail-oriented with excellent problem resolution skills and a commitment to excellence that consistently exceeds established targets. Adept at analyzing financial data, identifying trends, and implementing strategies to optimize financial performance. Strong communication skills with a demonstrated ability to build rapport and maintain positive relationships with clients and colleagues. Committed to delivering exceptional service and contributing to the overall success of the organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
AR/Billing Specialist
Southwest Search
04.2024 - 06.2024
- Performed daily analysis and application of customer cash receipts and adjustments
- Researched items received without payment receipts and followed up directly with customers on proper payment instructions
- Reconciled processed cash receipts to the bank deposit report
- Performed Move-out Accounting for customer accounts and prepared FAP documentation to support the created payable or charge
- Processed customer security deposits and refunds
- Prepared and maintained AR analysis reports as instructed by Manager or Supervisor
- Maintained a uniform paperless file management system on SharePoint
- Observed and adhered to company policies and procedures
- Provided an exceptional level of customer service to external and internal customers
- Actively participated in team meetings
- Assisted with AR-related projects as instructed by the manager.
Accounting Associate
Donovan & Watkins
02.2023 - 05.2023
- Assisted with quarterly financial reports to management
- Prepared journal entries, account reconciliations, and month-end close
- Audited and maintained accounting reports for receivables and payables
- Managed ServiceNow tickets
- Posted payments to GL accounts.
Billing Specialist
Walmart
08.2022 - 10.2022
- Prepared journal entries for the month-end close cycle
- Maintained bank statements and credit card reconciliations
- Managed order entry and audit processes
- Verified customers' Medicare benefits to ensure proper dispensing
- Identified and resolved billing issues.
Multiple AR & Billing Analyst Roles
Financial Additions
10.2021 - 06.2022
- Prepared bi-weekly and month-end reporting to management via Excel & PDF
- Conducted DNB credit audits on potential customers
- Audited and maintained accounting reports for receivables and payables
- Entered cash receipts and insurance payments into management software
- Identified and resolved billing issues.
Billing Analyst
Fast Signs
07.2019 - 07.2020
- Prepared sales invoices for projects fulfilled through the National project management software
- Prepared weekly reporting of aging and bank reconciliation
- Audited and maintained all accounting reports for National Accounts, including receivables, payables, work in process, and sales
- Entered cash receipts into the National project management software
- Worked with National customers to identify and resolve billing issues.
Accounts Receivable Analyst
Brilliant Staffing
04.2019 - 07.2019
- Maintained A/R records; prepared statements, bills, and invoices; processed payments
- Responded to customer inquiries regarding account status; reconciled expenses to the general ledger; issued credits
- Maintained the accuracy of customer accounts to ensure accurate Company financial statement reporting
- Served as the primary point of contact for Credit and Collection activities related to Construction Clients regarding the Pay App process
- Reviewed customer accounts and pay history to determine further escalations.
Accounts Receivable Specialist
Safety-Kleen Systems Inc.
04.2018 - 05.2019
- Maintained A/R records; prepared statements, bills, and invoices; processed payments; responded to customer inquiries regarding account status; reconciled expenses to the general ledger; issued credits
- Eliminated half of the 2-year backlog of invoices by streamlining processes and coordinating with branch managers
- Created spreadsheets to enhance tracking of receivables, followed up on open accounts, and negotiated with clients during collection calls
- Identified duplicate credits and revamped the merchandise-return authorization process.
Education
Bachelor of Arts in Business Administration -
University of Arkansas
01.2027
Skills
- Customer Service
- Data Analysis
- Account Management
- Risk Management
- Employee Training
- Claims Analysis
- Administrative Support
- Accounting
- Ad-hoc Analysis
- MS Office Suite (including Excel)
- SAP
- Adobe
- ServiceNow
- Microsoft 365
- Microsoft AX (Dynamics)
- QuickBooks
- CRM
Certification
Microsoft MS-900 Course Completion, TPTI, Currently studying for the exam
Timeline
AR/Billing Specialist
Southwest Search
04.2024 - 06.2024
Accounting Associate
Donovan & Watkins
02.2023 - 05.2023
Billing Specialist
Walmart
08.2022 - 10.2022
Multiple AR & Billing Analyst Roles
Financial Additions
10.2021 - 06.2022
Billing Analyst
Fast Signs
07.2019 - 07.2020
Accounts Receivable Analyst
Brilliant Staffing
04.2019 - 07.2019
Accounts Receivable Specialist
Safety-Kleen Systems Inc.
04.2018 - 05.2019
Bachelor of Arts in Business Administration -
University of Arkansas
Microsoft MS-900 Course Completion, TPTI, Currently studying for the exam
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