Keily Salazar
Pahrump,NV
Summary
Highly skilled in customer service, as well as knowing how to de-escalate situations. Welcoming people and learning to have bonds with each and every customer. I do better than most people, especially under busy high pressure situations. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
Work History
Manger
Pizza Hut
04.2023 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Prepared large cash deposits according to money handling and payment card industry standards.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Cashier
Fantastic Swampmeet
07.2022 - 02.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Acellus Acadamy
OnlineSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Staff training and development
- Conflict resolution
- Clear communication
- Employee onboarding
- Data entry
- Greeting and seating clients
- Multi-line telephone operation
- Typing speed
- Multi-line telephone systems
Additional Information
Language: English
Salary Expectations
I’m flexible and happy to discuss a range that aligns with the responsibilities of this role. However i do understand positions similar to this range from 35k-40k.
Timeline
Manger
Pizza Hut
04.2023 - Current
Cashier
Fantastic Swampmeet
07.2022 - 02.2023
Acellus Acadamy
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