Keiondra Myrick
Summary
Detail-oriented Patient Access Scheduler with proven skills in HIPAA compliance, insurance verification, and patient registration. Committed to improving patient satisfaction through efficient scheduling and streamlined processes.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Patient Access Scheduler
R1 Rcm
12.2024 - 02.2025
- Coordinated patient appointments, optimizing scheduling efficiency and reducing wait times.
- Verified insurance eligibility and benefits, ensuring accurate patient information for billing processes.
- Managed high-volume call traffic, providing exceptional customer service to patients and healthcare providers.
- Streamlined appointment confirmation procedures, improving follow-up rates and patient satisfaction.
- Managed and maintained accurate patient records, ensuring seamless communication between patients, providers, and insurance companies.
Patient Access Representative
R1rcm
Pensacola
11.2022 - 02.2025
- Facilitated patient registration processes, ensuring accuracy and efficiency in data entry.
- Coordinated insurance verification, enhancing patient experience and reducing claim denials.
- Managed appointment scheduling to optimize clinic workflow and minimize wait times.
- Provided support for billing inquiries, resolving issues promptly to maintain customer satisfaction.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.
- Maintained high standards of confidentiality and privacy, strictly adhering to HIPAA regulations.
- Optimized resource allocation by effectively managing patient flow and scheduling.
Education
Medical Billing And Coding Pro - Health Information Management
National Health Association
07-2026
Skills
- HIPAA compliance
- Strong organization
- Patient registration
- Insurance verification
- Billing and Reimbursement
- Knowledge and application of coding guidelines
- Clinical Documentation
- Electronic Health Records
- Communication and Professionalism
- Insurance Eligibility and Payer Requirements
- Assign accurate codes for diagnosis and procedures (ICD-10-CM,CPT, and HCPCS
Certification
- CBCS - Certified Billing and Coding Specialist
Timeline
Patient Access Scheduler
R1 Rcm
12.2024 - 02.2025
Patient Access Representative
R1rcm
11.2022 - 02.2025
Medical Billing And Coding Pro - Health Information Management
National Health Association