Keiontae Lewis
Saint Rose,LA
Summary
Dependable Patient Access Representative serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.
Overview
4
4
years of professional experience
Work History
Patient Access Representative
Ochsner Main Campus
09.2023 - Current
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Supported department procurement activities by coordinating with manager for direction
Assistant Store Manager
RaceTrac
08.2021 - 09.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
Dietary Aide
Jo Ellen Smith Living Center
08.2020 - 08.2021
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
Education
Bachelor of Science - Health Information Management
Southern New Hampshire University
Manchester05.2027
High School Diploma -
L.B Landry- O. P. Walker Highschool
New Orleans05.2019
Skills
- Registration and Admissions
- Eligibility Determination
- Regulatory Compliance
- Training and Teaching
- Healthcare industry understanding
- Task Prioritization
- Payment Processing
- Insurance collaboration
- Supervision
- Coordination
- Friendly, positive attitude
- Computer skills
- Insurance Billing
- Patient check-in
- Documentation ability
Timeline
Patient Access Representative
Ochsner Main Campus
09.2023 - Current
Assistant Store Manager
RaceTrac
08.2021 - 09.2023
Dietary Aide
Jo Ellen Smith Living Center
08.2020 - 08.2021
Bachelor of Science - Health Information Management
Southern New Hampshire University
High School Diploma -
L.B Landry- O. P. Walker Highschool
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