Front Desk Receptionist
Brennan & Profant Tax Services
06.2020 - 08.2020
- Answered multi-line phone system to respond to inquiries, collect client information, and transfer calls to correct departments and personnel.
- Overlooked client files and sorted them by name in their appropriate folders.
- Recorded client information and messages to pass onto tax preparers and agents.
- Greeted visiting clients and directed them to their appointments.
- Scheduled, coordinated, and confirmed appointments and meetings.
