Keira Legette
Brooklyn,NY
Summary
Dynamic professional with a proven track record at Wyndham Hotel, excelling in front office management and hospitality services. Recognized for enhancing guest experiences and meeting sale goals at T-mobile. Exceptional telephone etiquette and attention to detail. Adept at team collaboration, streamlining operations, and ensuring efficient appointment scheduling, contributing to overall service excellence.
Overview
2027
2027
years of professional experience
Work History
Front Desk Receptionist
Wyndham Hotel
New York, NY
2024 - Current
- Greeted guests warmly upon arrival, ensuring a positive first impression.
- Managed phone inquiries, providing accurate information and assistance to callers.
- Coordinated reservations and maintained updated booking records in hotel management system.
- Assisted guests with check-in and check-out processes, enhancing overall efficiency.
ASSISTANT MANAGER
TCC T-mobile
North Arlington, NJ
2021 - 2024
- Assisted in managing daily operations and ensuring team productivity.
- Supported training initiatives for new employees to enhance service delivery.
- Streamlined inventory management processes, improving stock accuracy.
- Collaborated with cross-functional teams to implement promotional strategies.
DAY CARE ASSITANT
CROWN HEIGHTS CHILD CARE
Brooklyn, NY
2018 - 2019
- Assisted in daily classroom activities, fostering a nurturing learning environment for children.
- Supported lead teachers in lesson planning and implementation of age-appropriate educational programs.
- Engaged children in interactive play to promote social skills and emotional development.
- Monitored children's behavior and provided guidance to ensure safety and well-being.
Education
High School Diploma -
OLYMPUS ACADEMY HIGH SCHOOL
Brooklyn, NY06.2019
Skills
- Cash handling
- Telephone etiquette
- Data entry
- Team collaboration
- Appointment scheduling
- Hospitality services
- Front office management
- Attention to detail
Timeline
Front Desk Receptionist
Wyndham Hotel
2024 - Current
ASSISTANT MANAGER
TCC T-mobile
2021 - 2024
DAY CARE ASSITANT
CROWN HEIGHTS CHILD CARE
2018 - 2019
High School Diploma -
OLYMPUS ACADEMY HIGH SCHOOL