Keira Windler
Owasso,OK
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling customer service interactions with clear communication and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Server
Red Robin
Owasso, Ok
10.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled cash transactions and processed payments promptly.
- Upsold menu items to enhance guest experience and satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
Restaurant Hostess
Bricktown Brewery
Owasso, OK
03.2023 - 06.2024
- Greeted and seated guests in a friendly and welcoming manner.
- Managed reservation systems to optimize seating arrangements efficiently.
- Coordinated with servers to ensure smooth guest service flow.
- Handled waiting lists and estimated wait times for guests effectively.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Sandwich Artist
Jimmy John's
Owasso, OK
05.2022 - 08.2022
- Prepared fresh sandwiches using quality ingredients and customer preferences.
- Maintained cleanliness and organization of food preparation areas and equipment.
- Assisted customers with menu selections and special dietary needs.
- Operated cash register, processing transactions accurately and efficiently.
Education
Owasso High School
Owasso, OKSkills
- Customer service
- Upselling techniques
- Team collaboration
- Cash handling
- Effective communication
- Problem solving
- Sales expertise
- Customer feedback management
- Item promotion
- Sales techniques
Timeline
Server
Red Robin
10.2024 - Current
Restaurant Hostess
Bricktown Brewery
03.2023 - 06.2024
Sandwich Artist
Jimmy John's
05.2022 - 08.2022
Owasso High School
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