- Knitting and Crocheting
- Documenting and sharing travel experiences
- Dancing
- Community Cleanup
- I enjoy helping others and giving back to the community
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Cooking
- High-Intensity Interval Training
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Baking
Keirrsa Nash
Shoreline,WA
Summary
Experienced with managing diverse teams and optimizing departmental operations. Utilizes leadership and strategic planning skills to improve efficiency and team performance. Track record of fostering collaboration and achieving organizational objectives.
A results-driven management professional with strong background in overseeing departmental functions and driving team success. Known for fostering collaborative work environments and adapting to evolving business needs. Possesses excellent leadership and organizational skills, ensuring consistent achievement of departmental goals.
Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.
Overview
19
19
years of professional experience
Work History
Head of Department _ Deep Cleaner
Community House Mental Health
Northgate Wa
03.2024 - Current
- Implemented effective staff training programs to enhance team skills and improve service delivery.
- Managed daily operations, ensuring compliance with mental health regulations and best practices.
- Developed and maintained collaborative relationships with community partners to expand service outreach.
- Oversaw scheduling and resource allocation to optimize department efficiency and responsiveness.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
- Implemented quality control measures that resulted in improved products or services within the department offerings.
Restaurant Owner
the Original Diggity Dog
Greenlake Wa
09.2012 - 02.2018
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed inventory levels, reducing waste through efficient stock control practices.
- Enhanced customer experience by soliciting feedback and addressing concerns promptly.
- Established vendor relationships, negotiating contracts for quality supplies at competitive rates.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
- Recruited, hired, and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and {5} employees.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, contributing to increased guest satisfaction levels.
- Identified team weak points and implemented corrective actions to resolve concerns.
Assistant Club Manager
24 Hour Fitness
Seattle, WA
08.2007 - 06.2011
- Fostered a positive work environment through effective communication and team-building activities.
- Oversaw inventory management processes to ensure availability of fitness equipment and supplies.
- Fostered a positive work environment through clear communication, teamwork, and recognition of employee achievements.
- Assisted in budget preparation by monitoring expenses and identifying cost-saving measures within the facility''s operations.
- Enhanced member experience by providing exceptional customer service and resolving issues promptly.
- Conducted regular facility walkthroughs to identify any potential hazards or areas requiring attention.
- Mentored new employees during their onboarding process to ensure a smooth transition into their role.
- Maintained high standards of cleanliness throughout the facility by coordinating regular maintenance and cleaning tasks with staff.
- Increased membership retention through proactive engagement and consistent follow-up with club members.
- Implemented safety protocols to maintain a secure environment for both staff and members.
- Built strong relationships with members through active listening, empathy, and personalized attention.
- Supported club operations by managing schedules, staff training, and inventory control.
- Recruited, hired, and trained to develop high-performing staff.
- Planned, organized, and coordinated special events and celebrations.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
Massage, Physical Therapy
Ashmead School of Massage
Seattle, WASkills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Training and mentoring
- Task delegation
- Safety and security
- Problem-solving
- Training and development
- Sales expertise
- Employee scheduling
- Scheduling
- Staff hiring and retention
Accomplishments
- in charge of keeping supplies stalked
- head of magor tasks
Interests
Timeline
Head of Department _ Deep Cleaner
Community House Mental Health
03.2024 - Current
Restaurant Owner
the Original Diggity Dog
09.2012 - 02.2018
Assistant Club Manager
24 Hour Fitness
08.2007 - 06.2011
Massage, Physical Therapy
Ashmead School of Massage
achieve award, poet laureate award, most improved award, miss sunshine award
The achieve award was for being the most valued staff { 24 hr fitness} in all clubs. You had to be nominated by the club manager for this award. It was looked at by corporate put against any other nomination in all clubs and then if you get chosen then you got a company lunch and a little party.
Poet laureate was in {high school sr year} Given to one child per year and your teacher had to nominate you and send in a story or poem to be looked over and then picked out of hundreds of other applicants. Then you get an award at graduation and the honer of being recognized. Also led to my publication in the young writers of america book.
Most improved award came { sports camp} from doing overtime drills, body mechanic studies, and staying after to get more one on one time with the instructors.
Miss sunshine award { camp } getting everyone's spirits up, stopping and resolving any arguments , making people laugh and focus.